Job Description

Care Coordinator - Join Our Award-Winning Team at Lotus Home Care

Location:

Rotherham

Full-Time | Permanent

Driver with own vehicle essential

Experience in care & scheduling required

Who Are We?

At

Lotus Home Care

, we're proud to deliver a

friendly, compassionate, and premium home care service

across Yorkshire and the Humber. Our skilled team is dedicated to supporting older adults in living independently and comfortably in their own homes, with care plans tailored to each person's individual needs.

We're not just another care company -- we're a

team driven by heart, quality, and respect.

About the Role - Care Coordinator

We're looking for an experienced, proactive, and organised

Care Coordinator

to support our growing team. Reporting directly to the Branch Manager, you'll play a key role in ensuring our clients receive the care they need

on time, every time

, while also supporting and supervising our frontline care workers.

This is an exciting and rewarding role for someone who thrives in a

fast-paced environment

, loves problem-solving, and is passionate about delivering high-quality care.

Key Responsibilities

Create and manage staff rotas

, ensuring carers have appropriate travel time and breaks

Match carers with clients

, considering skills, preferences and location Handle

new client referrals

from private clients and social services, assisting with assessments and care planning

Liaise with families, clients and healthcare professionals

, providing exceptional customer service Carry out

risk assessments

,

customer reviews

, and

support worker supervisions

Ensure

client paperwork and care documentation

is accurate and up to date Support with

weekly KPIs

,

logbook drops

, and

team meetings

Organise and participate in staff supervisions, appraisals, and training

Participate in the

on-call rota

, including alternate weekends (and support other branches when needed)

What We're Looking For Skills & Experience

Previous experience as a

Care Coordinator

or in a similar

scheduling/rostering

role Excellent

organisational and administration

skills Confident using

IT systems

(Excel, Word, care management software) Experience working in

domiciliary/home care

is

strongly preferred

NVQ Level 2 or above

in Health & Social Care (or working towards)

Personal Attributes

Friendly, professional and confident Excellent communication skills - verbal and written A genuine "

happy to help

" attitude A caring nature and passion for improving lives Able to work flexibly and independently in a busy environment

Team player

with a hands-on approach

Please Note:

This is a

field and office-based role

- so you must be a

driver with access to your own vehicle

You must be willing to work

alternate weekends on-call

and occasionally support neighbouring branches

Why Join Lotus Home Care?

Work for an

award-winning care provider

Ongoing

training and development

Real opportunities for

career progression

A

supportive and experienced team

Be part of a company that truly

cares for both staff and clients

Ready to Take the Next Step?

If you're organised, people-focused and ready to take on a rewarding role where

every day makes a difference

, we'd love to hear from you.

Apply now or get in touch to learn more.

- Team Lotus Home Care

Job Type: Permanent

Pay: 27,000.00 per year

Application question(s):

Can you confirm that you are a driver with your own car? Can you confirm that you have 6 months experience of rotas in a domiciliary care setting? Do you require sponsorship?
Work Location: On the road