Job Description

Job summary

An exciting opportunity has arisen for a full time or part time Care Coordinator to join our multi-disciplinary team working across Sidcup Medical Centre 5 locations (Sidcup, Bexleyheath and Bexley) . You will play a key role in ensuring all patients receive the best possible care and service.

The role plays a pivotal part in the vision of creating a wider community service and improving the quality of seamless coordinated care that enables MDTs to advance in their ways of working and ultimately contribute to the effectiveness of patient care provided.

The Care Coordinator supports the Practice and other key stakeholders in coordinating all activity including access to services, advice and information, and ensuring health and care planning is timely, efficient and patient-centered.

Working closely with the Social Prescribing Link Worker and other key members of the MDT building trusting relationships and enhancing collaborative working.

The role is offered on a full time or part time permanent basis .

Main duties of the job

The Care Coordinator will work with GPs and other primary care professionals within the PCN to identify and manage a caseload of patients.

Working closely and in partnership with the Social Prescribing Link Workers and others, the role supports patients to access the help and support needed.

The job holder will help patients manage their needs through proactively responding to queries, making and managing appointments etc to progress the patients care journey, holistically bringing together all of a persons identified care and support needs, and explore options to meet these within a single Personalised Care and Support Plan, based on what matters to the person.

Assisting people to access self-management education courses, peer support or interventions that support their health and wellbeing is a key part of this role.

ABOUT US

Bexley Health Neighbourhood Care (BHNC) is a GP Federation supporting the 20 Bexley Practices / 4 PCNs, Erith Hospital and Queen Mary's Urgent Treatment Centre who are working collaboratively to enhance the health and wellbeing of Bexley residents, covering over 260,000 patients.

Organisational Values / Objectives

The goals of BHNC are to work strategically with all Bexley Primary Care Networks (PCNs), to help secure the best services for patients whilst working together, to support the member practices in the challenges of a changing NHS.

Bexley Health Neighbourhood Care (BHNC) aims to improve the morale of PCNs / general practice in Bexley, by sharing expertise, services and supporting its workforce. BHNC will make a positive impact on medical services in Bexley, by working closely with the CCG, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.

Safeguarding Statement:

At Bexley Health Neighbourhood Care (BHNC), we are committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults involved in our activities.

We believe that everyone has the right to be safe and protected from harm and we take our responsibility to safeguard seriously.

Job Types: Full-time, Permanent

Pay: 14.00 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Sidcup DA14 6BU: reliably commute or plan to relocate before starting work (required)
Experience:

care coordinator or similar: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person