Job Description

Being a Care Coordinator with Westmorland Homecare is a very special job and you will have the chance to

make a difference to people's lives

within your community.

It is an opportunity to make friendships that last a lifetime and create treasured memories for both you and our clients. As the Staff Training and Development Coordinator you are in a powerful position to

influence the future of our care

and change the way care is delivered. Your work directly impacts on the quality of our care and the quality of our clients lives. Put simply a job with Westmorland Homecare will probably be the best job you have ever had.

The role is based in our Poulton office at 9 Darwin Court, Hawking Place in Bispham, Monday to Friday, 9am-5pm. You will also be part of the on-call rota which involves taking the on-call phone home on some evenings and weekends.

Being a driver is essential for the role.

Everyone at Westmorland Homecare works in a way that enables us to deliver our values, in all that we do every day;

Kind

- staff who are genuinely kind, caring and respectful

Innovative

- pioneering a fresh approach to homecare in our community

Trusted

- delivering safe, reliable and consistently outstanding service

Enriching

- enabling all our clients to lead happy and fulfilling lives

Our Care Coordinators are allocated a specific area of responsibility and by working closely with each other provide the day to day support for our care team.

Duties of the Care Coordinator for Staff Training and Development include, but are not limited to:

Answering incoming calls in a positive, happy, professional, unrushed and pleasant manner making the caller feel important and special

Overall management and implementation of the training strategy

Deliver induction training courses to include care certificate, medication training and moving & handling

Hands on shadowing and support in the community to develop staff skills in the real clinical setting

Managing and auditing Medication Management within the community

Signing off the new starter care certificate observations

Support staff through the onboarding period to minimise attrition

Create a monthly CPD programme and arrange monthly training sessions

Arrange clinical skills sessions to sign off more advanced competencies

Ensure all staff get periodic unannounced mentoring visits

Arrange and offer NVQ / QCF opportunities for all staff

Ensure staff have regular mid-term and annual appraisals

Identify training and development areas in staff and support their bespoke learning

Ensuring staff are engaging with their CPD folders

Maintain all training records and data

Gather data and feedback for training evaluate and improve our practice

Contribute to staff retention

Participate in a share of the on-call rota out of hours

Promoting the good name of Westmorland Homecare in the community

Any other activities that may be necessary to meet the needs of the business.

If this sounds like a role you could undertake, we would love to chat with you. Please call our office on 01253 978 891 for an informal chat about the role and to receive more information on the job description.

Job Type: Full-time

Pay: 28,000.00 per year

Benefits:

Company pension On-site parking Referral programme
Experience:

Care: 2 years (required)
Licence/Certification:

Driving License and own your car (required)
Work authorisation:

United Kingdom (required)
Work Location: In person