Job Description

Care Coordinator - Join Our Outstanding Care Team

Location:

Wigan

Salary:

26,000 per year

About Us

At

Care Choice North West

, we're more than just a care provider - we're a team that genuinely cares.

Rated

Outstanding by the CQC (2020)

, we support adults across the Wigan area to live independently, with dignity and respect, in the comfort of their own homes.

We're passionate about delivering

high-quality, person-centered care

, with compassion and professionalism at the heart of everything we do.

Why Join Care Choice NW?

Be part of an

award-winning, Outstanding-rated team

. Make a

real difference

in the lives of our clients every single day. Enjoy a

supportive, friendly work environment

with opportunities to grow.

on-call and weekend pay

. Be valued for your skills, ideas, and dedication.

The Role

As a

Care Coordinator

, you'll play a

key role in keeping our service running smoothly

.
This is a fast-paced, rewarding role where no two days are the same.

You will:

Organise and schedule care visits

, ensuring the right care is delivered at the right time. Be the

first point of contact

for clients, their families, and our care staff.

Respond quickly

to changes and emergencies, keeping calm under pressure. Monitor care delivery to

maintain CQC compliance

and our Outstanding standards. Keep key

operational and care records up to date

(training, compliance trackers, service logs). Carry out

spot checks, staff supervisions, and finance audits

.

Support recruitment, training, and development

of care staff. Build strong relationships with

external agencies and partners

. Take part in the

on-call Rota

(2 weekday evenings and 1 weekend per month).

About You

We're looking for someone who is organised, caring, and ready to take ownership of their role.

You'll need:

Experience in domiciliary/home care

(essential). Excellent

organisational and time management skills

. Strong

communication and people skills

. The ability to

problem-solve quickly

and stay calm under pressure. Good

IT skills

(experience with scheduling software is a bonus). A

caring nature

and a genuine commitment to person-centered care.
Bonus points if you:

Have experience supervising care teams or working in a similar coordinator role.
Love building relationships and motivating teams.
Are passionate about high-quality care and continuous improvement.

Apply Today - Make a Real Difference

If you're ready to take the next step in your care career and join a team that truly values you, we'd love to hear from you.

Send your CV and cover letter to:

Julie.Lanaghan@carechoicenorthwest.co.uk

Join us and be part of something special --

helping people live independently and with dignity in their own homes.

Job Type: Full-time

Pay: 26,000.00 per year

Benefits:

Company pension On-site parking Store discount
Experience:

Home care: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person