Job Description

We are seeking a Care Coordinator with experience in the domiciliary sector to help continue to develop a bespoke Community Care/ Support Service across the Wirral area. The Care Coordinator provides and coordinates individualised care and resources to clients so that they may continue to receive care within their own homes and within the community. The role is extremely fast paced and therefore requires someone who is able to remain calm and positive whilst working under pressure and to deadlines. Please note that we don't have a sponsor's licence and so we are unable to employ people outside of the UK

Based at our Heswall Head office, working Monday to Friday core hours of 9am-5pm, with 1 weekend in 5 (days off in the week given), the successful candidate would also have a good knowledge of the Wirral area.

Main Duties and Responsibilities of a Care Coordinator include:

Ensure care is provided to our clients according to all relevant policies, procedures and regulations Be accountable for the allocations of carers rosters to ensure all our clients' needs are met Provide assessments to potential clients to establish their individual care needs Reassessments of existing clients and review current care plans Liaise with all family, medical, professional and other resources as required Provide excellent customer service levels to all internal and external users of the business Carry out timely spot checks, supervisions and appraisals of care staff Provide on call cover out of hours service cover, working as part of a rotated team Maintain excellent and accurate communication between the workforce and management

Essential Criteria:

Experience with in the Domiciliary Care/ Supported Living sector Be willing to work towards obtaining a Level 3 QCF in Health & Social Care Hold a current Full UK Driving licence and have own vehicle Be able to work flexibly due to the need for Out of Hours cover Computer literate with experience of Microsoft Office

Desirable Criteria:

Previous experience as a Care Coordinator, preferably within the Domiciliary Care sector Experience of rostering systems, particularly CARAS domiciliary software Experience of staff/team management

Skills & Attributes:

Supervisory skills Effective verbal and listening skills Excellent time management and communication skills Be compassionate and understanding Be flexible, adaptable and able to work effectively in a variety of settings Work effectively as a team member Be self motivated and committed to the role
Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: 26,774.00 per year

Schedule:

Day shift Monday to Friday
Education:

Diploma of Higher Education (required)
Experience:

Home care: 2 years (required)
Work Location: In person