Job Description

Job Title: Care Home Administration Support


Salary: 14 p/h


Hours: 22.5 hours per week (Mon - Fri - Approx. 10.00am - 2.30pm)


Location: Nightingale Nursing & Care Home, NG21 9PA


Employer: Nightingale owned by Jasmine Healthcare


Do you want to make a difference in the care sector?


Do you want to work for a Mission & Values led organisation?


Do you want to work somewhere you can thrive and meet your potential?


Do you want to work where you are recognised and rewarded?


What can Jasmine offer you?


In line with its Mission, Jasmine tries to do everything possible to "prioritise our people", as we believe that the happiness of our residents is dependent on the engagement and wellbeing of our team. Consequently Jasmine offers the following to those that perform this valuable role:


Salary - We pay top quartile market salaries
Pay Rises - Annual Performance related pay increases of up to 8% in addition to any cost of living increase
Holiday - 28 Days including Bank Holidays
Pension - We encourage everyone to sign-up for our NEST Pension Scheme, which we contribute 3% of salary to
Bonusly Points - These are exchangeable for various vouchers or cash (with all tax paid by Jasmine) via PayPal, and are earned by obtaining recognition from your colleagues, good mandatory training, good attendance, and various other ways you contribute positively to the team and our residents' lives
Training - All relevant qualifications are fully funded to help you progress, and we will reward you with a financial bonus of up to 500
Refer a friend incentive - Up to 1,000 for referring a suitable team member
Meals - Enjoy low-cost meals at just 1 per course while on shift - the curry is a must-try!
Employee Assistance Programme - Access to free counselling and valuable well-being advice 24/7
DBS check - We pay for this


A little about Nightingale:


Nightingale Nursing & Care Home is based in the centre of Edwinstowe, near Mansfield. The home, although purpose-built, has been made very homely, and has a selection of garden areas, in line with Jasmine's values and ethos. The home provides personal, nursing and dementia care to 49 residents.


Competencies for Care Home Administrator:


Ability to follow and embed processes
Excellent communication skills, written and verbal
IT Literate
Flexible approach to tasks and teamwork
Goal orientated to achieve SMART objectives
Self-motivated
Organisation and Administration skills


Day to Day Responsibilities for Care Home Administrator:


Onboarding & Induction


Coordinate and deliver engaging induction experiences tailored to each role and service.
Ensure compliance, training, and documentation requirements are completed efficiently.
Act as the main point of contact for new starters throughout their first 90 days


Culture & Engagement


Be a visible and approachable presence within homes and the Support Hub to build relationships with team members.
Promote and embed organisational values into everyday practice.
Gather and act on feedback from new starters to improve the onboarding journey


Absence Management


Assist manager with absence management processes, including return-to-work conversations and tracking absence data.
Provide supportive check-ins with team members where appropriate, helping to balance wellbeing with attendance expectations.
Escalate concerns where patterns or risks are identified.


Retention & Development


Carry out regular check-ins with team members during their first year to support engagement and performance.
Highlight early signs of disengagement and work with managers to resolve issues.
Support the delivery of people initiatives to improve retention and wellbeing.


One to Ones


Ensure one to one are held regularly, clearly documented and retained


People/Administrative Support


Provide adhoc administrative support to the homes as required


Essential Requirements for Care Home Administrator:


2 years' experience in an administrative role
Confident in supporting sensitive conversations, including absence and wellbeing
Live within 20 minutes of the care home


Preferred Requirements for Care Home Administrator:


2 years' administration experience in any kind of care home
Some experience of HR processes including inductions, onboarding and absence management


A little about Jasmine:


By prioritising our people, our mission is to provide the highest standards of care to as many elderly residents as possible.


Below are a few of the ways that we objectively demonstrate we are achieving our Mission:


Well over half our team have a relevant Diploma qualification with another fifth currently studying for one
We have a 4.8 star rating (out of 5.0) on Indeed as a top employer
We have Good and Outstanding Care Quality Commission (CQC) inspection reports
We have a 9.7 rating (out of 10.0) on www.carehome.co.uk


At Jasmine, our Mission guides everything we do, and we place great importance on every member of our team living by our values. For more information about Jasmine and our values please visit our website at www.jasminehealthcare.co.uk. Our values are a key part of how we approach recruitment and make hiring decisions.


Join us for a rewarding career where you'll be supported, recognised, and truly appreciated!


Apply today, and we'll get back to you within one working day!