Job Description

Care Facilities & Management manage Fairfields Care Centre and Care Facilities Support Services. The Care Centre caters for 70 residents and is devoted to providing the highest standard of care as a leading provider of Dementia and Nursing Care within the Cookstown Area.

Hours: Mon-Thurs from 9am - 5pm and Friday 9am - 4pm.

About You:

You will be a highly organised Administrator who has experience of dealing with people and resolving problems. You will also have the ability to prioritise tasks and work independently to tight deadlines.

Ideally, you will have worked in a care home or home care/agency setting. You are familiar with Finance or HR systems and will be an experienced Microsoft Office user. Your work experience will include financial administration. You will enjoy multi-tasking and will be able to work well under pressure and have great initiative. If you like the idea of being part of a professional team and working together to contribute to the success of our care home and sister companies, you could have what it takes to be our new Administrator!

You can expect a rewarding environment where everyone works together as one team. We invest in our staff by facilitating their growth and development through continual support and encouragement.

You will have a comprehensive induction program, giving you the best possible start to your career with us.

Your role:

You will be dealing with all aspects of financial and other administration for the Home and Home Care Business.

Working closely with the Home Manager/Accountant you will assist with: preparing payroll, resident admission / discharge processes. You will enjoy working with people and will be the first point of contact for staff, visitors and internal support to colleagues; we will expect you to be friendly, professional and efficient.

As well as providing administrative support to the Home Manager (filing, answering phone calls, responding to email enquiries and preparing documents). You will also be part of the leadership team working together to ensure the Home and Home Care business runs smoothly.

You will receive excellent support from your colleagues and quality training to progress in your career.

Main Duties

To receive all residents/visitors to the Home in a pleasant efficient manner. Ensuring that the Visitors Book is completed, and the appropriate person notified of their arrival.

To ensure that the reception area creates a positive first-class impression, that it is tidy, welcoming and clean with up-to-date information available.

To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manner being aware of the need to always maintain confidentiality regarding staff and residents.

Liaise and build relationships with relatives, residents, professional service providers and other visitors.

Comfort relatives at times of distress ensuring they receive privacy and empathy.

To perform secretarial/clerical duties as required by the Manager.

To ensure that the Home filing system is maintained accurately and promptly.

To ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a seamless service.

To provide administrative and clerical support and other support as may be requested from time to time by the manager and other senior personnel.

Accounts

Undertake purchase ledger responsibilities including ordering, reconciliation of delivery notes with invoices.

Undertake sales ledger responsibilities including :

. The provision of accurate financial information to the Accounts Lead in order to raise invoices/credits in a timely and accurate manner

. The submission of all new Resident contracts to Accounts

. The liaison with Social Services and other funders to ensure that the correct funding is in place where applicable

Manage petty cash, resident's monies and staff lunch monies.

Deposit/cash monies as required at the designated bank.

Undertake credit control - chasing debts and late payments as stated on the Debtor List by the Accountant.

Where necessary in accordance with Company Guidelines ensure that private resident's billing accounts are accurate and up-to-date and inform the Accountant of any issues

To provide all information that may be required by the Accountant, in particular, all information required for the production of monthly accounts.

To ensure accuracy of each companies' payroll submission prior to sending to the Accountant

To assist in the collecting of monies from families and providing receipts for payments for toiletries, hairdressing, podiatry etc.

All Care Facilities and Management companies invoicing including 1:1 invoicing & Care Home invoicing.

Maintenance - keep up to date the summary of equipment log and asset list.

Successful candidates must be willing to complete an Access NI check. We adhere to the Access NI Code of Practice (available on request).

Please note, a criminal record may not prevent you from gaining employment with us. We have policies covering the secure handling, use, storage and retention of disclosure information as well as a policy for the recruitment of ex-offenders (both are available on request).

We are an Equal Opportunities Employer.

Job Type: Full-time

Benefits:

Company pension Life insurance Private medical insurance Referral programme
Language:

English (required)
Work Location: In person