Job Description

Whitgift House is a unique and well-established care home offering high-quality nursing care alongside independent living options. We are seeking an exceptional Care Home Manager to lead our dedicated team and uphold the high standards that underpin the John Whitgift Foundation's long-standing reputation.

About the Role

The successful candidate will be an organised, professional, and engaging leader with outstanding interpersonal and communication skills. You will be comfortable building positive relationships with staff, residents, and relatives, while ensuring consistent, high-quality service delivery.

Key areas of responsibility

To ensure residents are at the heart of the care delivery and that their wishes and preferences enhance their health and wellbeing To provide efficient and effective day-to-day management of the human resources involved in providing care through the staff team and ensuring that the required standards are maintained To ensure all care planning and recording systems and organisational documentation are of a high standard and kept up to date. To ensure all staff at the service receive formal supervision and appraisals. To lead the provision of a programme of training and development to meet the needs of the staff team and the requirements of the service, including the ongoing evaluation of the training programme. To oversee the duty rota monthly in advance, ensuring the correct number of staff and skill mix as needed. To be responsible for safeguarding the welfare of those individuals supported by the service reporting concerns to senior management and external agencies where necessary. To support the marketing and presentation of the home to prospective residents and conduct assessments on new admissions in a timely way to maintain occupancy. To work with the Head of Finance and Operations on developing and monitoring the budgets of the home providing cost efficiencies where identified. To line manage the independent living manager and warden team and ensure residents of the Almshouses and Sheltered Housing are well supported. To conduct audits and mock inspections of the service and action plan the shortfalls identified. To maintain the Safeguarding and CQC Register for Whitgift Care. To work with the clinical lead to ensure appropriate standards in nursing care are maintained.

Personal and professional development

To have a knowledge of, and work within, the Code of Conduct for Adult social Care. To understand the regulatory framework that governs the service, including the role of the CQC and its requirements. To attend statutory training and any other training as directed by management. To understand and follow all policies and procedures relevant to the role. To network externally and seek out innovation and best practice.

About You

We welcome applications from candidates with a Care or Clinical background, as well as those who can clearly demonstrate strong, directly transferable leadership and operational management experience. A passion for delivering exceptional care and a commitment to continuous improvement are essential.

Contract Options - please specify which contract type you are applying for in your application.

Permanent

: Full-time, salaried role

Interim (3-4 months)

: Salary pro-rated for the duration of engagement
If you are an inspirational leader who is excited to contribute to the future of Whitgift House, we would be delighted to meet you.

All our staff benefit from a competitive remuneration package, including:

25 days holiday plus bank holidays Membership of a generous money purchase pension scheme for all support staff. This scheme includes 3 x salary life assurance cover. Free access to an employee discount Club, which offers discounted rates on a range of products and services, including insurance, holidays and travel, fashion and retail Membership of the Bupa cash plan scheme, which gives financial support towards the cost of optical, dental, and medical costs as well as a free 24 hour advice line for all staff. A range of family-friendly benefits including enhanced maternity pay. Season ticket loan
The closing date for applications is 11 December 2025. The application window may close earlier, however, dependent upon the volume of applications received. As such, a prompt expression of interest is recommended.

Job Types: Full-time, Permanent

Pay: 65,000.00 per year

Work Location: In person