Job Description

Our client is looking for an experienced, focused and determined Care Manager to run and manage their domiciliary care office. This is an established domiciliary care business, and you'll work closely with the owner to ensure compliance and business growth.

The successful applicant will develop positive relationships with external stakeholders such as CQC, Social Services, relatives and the local Safeguarding team; and also motivate and develop staff.

The role will be both challenging and rewarding and you'll be able to develop professionally.

Main Duties & Responsibilities

You are responsible for ensuring that the office is always functioning at a very high level in operational and compliance areas. This includes but isn't limited to:

Promoting positive and Person-Centred support for all service users. Managing risk appropriately and safely. Leading and developing staff across all functions. Implementing and managing of audits and quality assurance structures; ensuring a culture of "analyse, review and improve". Safe recruitment, selection and retention of staff. Employee relations, including staff communications, managing absence, disciplinaries, grievances and sickness. Being highly responsive and proactive when referrals are received. Actively ensuring that the office increases weekly hours as rapidly as possible by utilising links with the local community, and positively marketing the office. Ensure the office is always compliant with the expectations of the CQC and the Local Authority. Working and managing our staff so that compliance for supervisions, appraisals and training completion is always above 90%. Ensuring that our staff are on-time for calls for care packages. Managing budgets in line with business requirements. Oversee compliance in line with policies, procedures and regulatory requirements. Remote on-call work which in time will be split between other members of the management team.

Essential Criteria

Must have a resilient character, with high standards of probity and integrity. Strong leadership skills in managing and motivating staff. The ability and drive to be caring and supportive of service users and their relatives. Minimum of 2Years' experience as a Care Manager of a similar environment; and at least 5 years of experience in the care industry. Good knowledge and literacy of Microsoft Office (Excel, Word and Outlook as a minimum).
Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Benefits:

Company events Company pension On-site parking
Ability to commute/relocate:

Basildon SS14: reliably commute or plan to relocate before starting work (required)
Experience:

Care Management: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person