Job Description

Company name:

Right at Home Worthing & Shoreham District

Job title:

Care Manager

Location: Hanger 4, 2-4 Cecil Pashley Way, Brighton City Airport, Shoreham-by-Sea BN43 5FF

Salary: 28k - 30k

Hours per week: 37.5

About us

Right at Home provide premium quality homecare to older people, those living with dementia and other vulnerable adults living within our local communities. Recognised as a progressive, high-quality, sector leader in the provision of health and social care, we are actively recruiting a Care Manager for our office in Brighton City Airport, to support the Director, Registered Manager and Care Teams in the holistic delivery of outstanding care across our community.

This role requires a person with exceptional people management and communication skills to support our wonderful clients, allowing them to receive the very best support in their homes, whilst working with our strong team of care team to achieve this. The ideal candidate will offer a great deal of flexibility, be focussed in achieving operational goals and possess the strength and determination to support us in taking our business to the next level.

Main Duties & Responsibilities

Support the Registered Manager in the day-to-day management of the service Ensure high standards of care delivery and compliance with CQC requirements (aiming for Good or Outstanding*)
Oversee client onboarding from initial enquiry and assessment to care package start Handle client-related matters including concerns, compliments, and complaints Maintain accurate records, audits, and KPI reporting Liaise with external professionals and agencies to ensure integrated care Participate in the on-call rota, as required
Person Specification

You will be a confident, organised, and people-focused care professional with a passion for quality and leadership.

Essential:

NVQ Level 3 in Health & Social Care (or equivalent) Management experience within the care sector Strong understanding of CQC standards and inspection processes Full UK driving licence and access to a vehicle with business insurance Excellent communication, leadership, and organisational skills

Desirable:

NVQ Level 5 in Health & Social Care Management (or working towards) Experience supporting service growth and continuous improvement
Abilities, Skills & Behaviours

Highly driven and ambitious, who has the desire to make a real difference and greatly improve an already well-established business

Good communication and interpersonal skills, with the ability to talk passionately about our services and values to potential referral sources

Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge

Working knowledge of Regulatory Frameworks and Regulatory Body Inspection processes and documentation

Self-motivated and flexible, with a willingness to participate in an on-call system for out of office hours

Extremely well organised, excellent planning and prioritising ability with high attention to detail

Ability to establish and maintain effective professional working relationships

Job Types: Full-time, Permanent

Pay: 28,000.00-30,000.00 per year

Benefits:

Casual dress Company pension Employee discount On-site parking
Application question(s):

We do not have licence to issue CoS. If you require CoS to work in the UK, please do not apply. Please confirm you do not require a CoS to work in the UK. Do you hold an NVQ Level 3 in Health & Social Care (or an equivalent qualification)? How many years of management experience do you have within the care sector?
Licence/Certification:

Driving Licence and access to a reliable vehicle? (required)
Work authorisation:

United Kingdom (required)
Work Location: In person