Job Description

Want to start your NHS career?

Part Time Receptionist Vacancy 20 hours per week

Working hours Between 8.00am-6.30pm

Overview

We are seeking a dedicated and organised Care Navigator to join our healthcare team. The successful candidate will play a vital role in coordinating patient care, providing administrative support, and ensuring smooth communication between patients and healthcare providers. This paid position offers an excellent opportunity for individuals with a passion for healthcare and strong administrative skills to contribute meaningfully to patient wellbeing. The ideal applicant will possess excellent organisational abilities, proficient computer skills, and a compassionate approach to patient interaction.

Responsibilities

Act as the primary point of contact for patients, providing guidance and support throughout their care journey Schedule appointments, follow-ups, and coordinate referrals with healthcare providers Maintain accurate patient records using electronic health record systems and data entry tools Manage incoming calls with professional phone etiquette, addressing patient inquiries effectively Organise and prioritise daily tasks to ensure timely delivery of services and appointments Assist with general clerical duties such as filing, photocopying, and updating patient information Support team members with administrative projects as needed to enhance workflow efficiency

Experience

Previous office experience or administrative experience is preferred but not essential as full training will be given Strong computer literacy including proficiency in Microsoft Office (Word) and Google applications Experience with data entry, record keeping, or clerical tasks is preferred but not essential Excellent organisational skills with the ability to multitask effectively in a fast-paced environment Demonstrated phone etiquette and communication skills to interact professionally with patients and team members
Job Types: Part-time, Permanent

Pay: 12,698.00-12,698.40 per year

Expected hours: 12.21 per week

Benefits:

Company pension Free flu jabs Free parking On-site parking
Work Location: In person