Care Navigator/receptionist

Newport, WLS, GB, United Kingdom

Job Description

Hours 20

hrs per

week, covering holidays and sickness. To be called upon to cover at short notice. Half day shifts

May

be a possibility.



Reception Duties

:

Greet all patients on arrival.

Answer the telephone: dealing with or redirecting enquiries.

Handle general enquiries, referring on where necessary.

Make new and follow-up appointments.

Accept messages for the Practice Manager and Doctors.

Record requests for home visits and contact the duty doctors with late calls.

Clerical Duties

Open mail and distribute as appropriate and follow protocols for insurance reports, disability reports and requests for copies of medical records, Scanning , workflow system.

Able to do DOCMAN workflow tasks and EMIS tasks given by Clinicians.

Prepare computerised repeat prescriptions following practice protocol and set out for verification and signature by doctor (Electronic & Manual )

Scan hospital letters and results into patients' medical records.

Extract information from computer to assist in completion of target returns to NHS England.

Complete appropriate registration forms, referral forms as necessary and Maternity / Medical exemption forms.

Maintain computer database.

Make appointments for hospital transport.

Send out referral via emails

Maintain supplies of stationery available in reception area.

Phone hospitals to obtain patients' results and follow up appointments.

Contact patients regarding their test results

Accept delivery of vaccines as per practice protocol.

Record temperature readings of vaccine fridge as per practice protocol.

General Duties

Log into telephones and check all consulting rooms for adequate stocks prescriptions and blood forms.

Each evening, leave reception area tidy and ready for incoming colleagues. Leave information regarding unsolved or urgent problems in the diary.

Log out of computers and telephones on reception, back admin and in consulting rooms.

Undertake any other duties as agreed between the Partnership and yourself.

This job description may need to be reviewed or revised from time to time as the practice develops

.

Job Type: Part-time

Expected hours: 20 per week

Benefits:

Company pension
Schedule:

8 hour shift
Education:

GCSE or equivalent (preferred)
Experience:

Administrative: 2 years (required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3164088
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Newport, WLS, GB, United Kingdom
  • Education
    Not mentioned