Care Navigator/Receptionist Job in Ashgrove Surgery

Care Navigator/receptionist

Pontypridd, WLS, GB, United Kingdom

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Job Description

Job Summary

We are seeking a dedicated and organised Care Navigator to join our team. The successful candidate will play a vital role in coordinating patient care, providing administrative support, and ensuring seamless communication between patients and healthcare providers. This position offers an excellent opportunity for individuals with strong organisational skills and a passion for delivering compassionate service within a healthcare setting. The role is paid and ideal for those looking to contribute positively to community health outcomes. The post can be full time, permanent with weekly hours between 7:45-18:30.

The applicant should be confident using different platforms of IT, answering calls, supporting patients face to face and have the ability to multitask. The role includes both office work, supporting our administration team when needed and reception work in the role of a care navigator. Full training will be provided but experience is desired. The main location of work will be at our Ashgrove Surgery in Pontypridd, however multi site working is expected.

The main duties of the role will include;

- Navigation of patients to appropriate services
- Appointment booking
- Call handling
- Front of house reception cover
- Supporting patient queries

Job Types: Full-time, Part-time, Permanent

Pay: From 12.21 per hour

Benefits:

Company pension
Work Location: In person

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