Job Description

Are you ready for a new challenge? Are you passionate about providing excellent customer service? Do you want to be a part of delivering a quality service to help patients? Can you offer good IT skills and confidence to use multiple software systems? Do you enjoy working as part of a team and want to work in a thriving GP surgery?

Job Summary:

Ensure the smooth and efficient running of the surgery, assisting the General Practitioners in providing a service to the patients.

Signpost patients to the appropriate healthcare professional or service in a polite and efficient manner.

Maintain a positive and friendly image to patients and other visitors, either in person or via the telephone.

Provide assistance to all members of the practice team as appropriate.

Main Duties and Responsibilities:

Provide an effective and efficient reception service to patients and visitors, advise of where to go on their arrival at the practice. Using the telephone and face to face at the Reception desk, make appointments for patients. Make new and follow-up appointments using the EMIS computerised appointments system, entering patient information on to the computer as required. Action requests for repeat prescriptions and record queries for prescriptions using the computer. Explain practice registration arrangements to new patients and to patients needing temporary cover. Record requests for home visits and notify Doctors and/or ANP as appropriate. Deal with telephone enquiries from patients relating to test results and basic hospital letters. Deal with all general enquiries, receive and make telephone calls as required. Contact patients to make telephone or face to face appointments. Undertake opening and locking up procedures of the premises as required, ensuring the premises are tidy and secure at the end of the day. Provide cover for colleagues' holiday and sickness leave when required . Understand and adhere to confidentiality procedure. Perform any other reasonable duties which may be necessary for the efficient running of the practice.

HOW TO APPLY:

If you have these qualities and the genuine willingness and drive to work in our patient focused practice, with training and support where needed, we would be delighted to hear from you.

To apply please send your

CV and 250 words

- saying why you are suitable for the post and what makes the role attractive to you, by email to nicola.bird10@nhs.net.

The short list for interviews will be judged on the 250 words

.

You are welcome to ask for a copy of the or to arrange an informal visit to the clinic. Please contact to arrange by email as above.

Closing date for applications: Tuesday 13th January 2026 Interviews will be held on: W/C 19th January 2026

We look forward to hearing from you!

Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: 19 - 21 per week

Benefits: Company pension

Schedule: Monday to Friday

Education: GCSE or equivalent (preferred)

Ability to Commute: Tarporley (required)

Work Location: In person

Application deadline: Tuesday 13th January 2026

Job Type: Part-time

Pay: From 12.21 per hour

Benefits:

Company pension
Education:

GCSE or equivalent (preferred)
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person