Job Description

Norfolk & Norwich University Hospital

Full time, Permanent (37.5 hours per week)

08:00AM - 16:00PM (Monday - Friday)

Salary - 27,000 - 36,000 (depending on experience and qualifications) per annum plus benefits



Here at Serco, we're looking for a Building Craftsperson (Carpenter) to join us at the Norfolk & Norwich University Hospital, offering a unique opportunity to work in a diverse environment providing a wide scope for development of skills and knowledge across the wider building trade as well as making a positive difference in supporting the NHS and community we support.

Reporting into the Building Supervisor you will be part of the building maintenance team responsible for providing the building maintenance across the Norfolk & Norwich Hospital site as part of Serco's Hard FM estates service to the NHS.



Main Accountabilities

The post holder will ensure that the hospitals' building and fabric services and equipment are maintained to a high standard and ensure their continued quality, safety and reliability.

You will undertake building and fabric planned preventative maintenance as well as first response to carry out repairs as requested by the client and be supported with any associated training requirements i.e. steps & ladders, health and safety, working at heights etc. This work will typically include:



Fire Door maintenance - routine inspections and repairs under an approved repair scheme. Fire stopping/compartmentation work subject to suitable training - installation and repairs. Flooring repairs. Suspended ceiling repairs. Dry lining works including plaster boarding. Door maintenance to include installation and ironmongery (locks, closers, kick plates, handles etc.). Windows - maintain & repair to include glazing repair work. Window restrictors. Guttering Roof repairs

What you'll need to do the role:

To be considered for this role you will need to be able to demonstrate previous experience in a similar maintenance role and working within a large complex service organisation and hold a minimum of an NVQ Level 2. It is preferable that you have knowledge of the building trade as this will be an advantage. You will need to demonstrate a professional approach, strong awareness to health and safety, good communication and customer service skills and be able to work well in high pressure situations.



Why Serco

Meaningful and vital work:

Working within soft services at Serco means that you'll play a critical role in ensuring that patients continue to receive the care they need 24/7.

A world of opportunity:

It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.

Great people:

Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be part of the hospital.



What we offer

Up to 6% contributory pension scheme. Serco discounts which include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships. The chance to make a positive difference to the wider public. Interesting, varied and enjoyable work. A company that recognises your contribution.



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.



Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.



At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.



At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.