Job Description

Job Title:

Case Coordinator

Location:

Charter House, Welwyn Garden City AL8 6JL

Trust Location:

NHS Hertfordshire & West Essex ICB

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, NHS Hertfordshire & West Essex ICB is the place for you.

About the Trust

NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality. The ICB's role is to join up health and care services, improve health and wellbeing and reduce health inequalities.

What you'll be responsible for:

Sourcing packages of care or nursing home placements for patients either in their own home or acute hospital settings from NHS-approved providers

Liaising with patients, their representatives, providers, hospitals, clinicians and the rest of the team to progress the patient through the process.

Being a point of contact for updates to both internal and external contacts, and providing reassurance and clarification to patient representatives

Negotiating costs with providers to ensure the best rate is given and seeking appropriate internal approval.

Updating the department's database with all correspondence, providing an audit trail, and ensuring funding is updated.

Maintaining confidentiality as the team works with patient records and sensitive information.

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

Excellent communication skills- both verbal and written

Microsoft office skills- Outlook, Word, and Excel

Ability to meet deadlines and work under pressure

Previous admin experience

Previous NHS experience

System Knowledge- Continuing Healthcare (desirable)

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates- work this week, get paid next week

Essential support when you need it- 24/7 365 days

- call us anytime

Multi locational

- work across neighbouring Trusts

Manage your shifts and timesheets on the go

- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

Varied working options to suit your lifestyle

- access to the Bank gives you options of ad hoc shifts or longer-term placements

Training and development opportunities

- Keep up with the essentials and more

Build holiday allowance for every shift you work

- your work life balance is important to us

Stakeholder pension scheme available

- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

NHS Professionals manage your data, please see our Privacy Notice on our website.

Job Type: Full-time

Pay: 14.25 per hour

Benefits:

Company pension
Application question(s):

Do you have previous NHS experience?
Work Location: In person