Concise Medico Ltd is a leading medico-legal reporting agency located in Blackburn, Lancashire with over 10 year experience in this industry. We specialise in providing nationwide clinics for medical reporting, rehabilitation, and diagnostics tailored to the legal industry. Our modern office is conveniently situated near local bus and rail stations, making it easily accessible for our team.
Summary
We are seeking a Handler to join our dynamic team at Concise Medico Ltd. In this role, you will be instrumental in facilitating communication between clients and our medical professionals, ensuring accurate data entry and effective management of medico-legal reports. Your contributions will directly impact the quality of service we provide to our clients.
Responsibilities
Manage incoming communications from clients and medical professionals.
Ensure accurate data entry of medical reports into our systems.
Assist in coordinating appointments for medical assessments and rehabilitation services.
Analyse client needs and provide appropriate information regarding our services.
Maintain a professional demeanour while handling phone inquiries and follow-ups.
Support upselling opportunities by informing clients about additional services available.
Requirements
Strong communication skills - written, verbal, and active listening
Comfortable dealing with sensitive information and maintaining confidentiality
High level of attention to detail and accuracy
Organised and proactive, with strong time management skills
Ability to multi-task and prioritise workloads effectively
Professional, positive, and calm under pressure
Confident building relationships with experts and providers
Capable of making sound, judgement-based decisions
Eager to learn, develop new skills, and adapt to changing priorities
A collaborative team player with a proactive, can-do attitude
If you are passionate about making a difference in the medico-legal field and possess the skills we are looking for, we invite you to apply today to join our dedicated team at Concise Medico Ltd!
Job Types: Full-time, Part-time
Pay: 23,000.00-24,500.00 per year
Expected hours: 37.5 per week
Benefits:
Canteen
Free parking
On-site parking
Sick pay
Transport links
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.