Job Description

Case Handler - Eviction & Debt Recovery (Full Time)

Do you enjoy helping people navigate complex legal processes? Are you detail-oriented, organised, and thrive in a fast-paced environment?

Legal for Landlords is seeking a motivated and reliable Case Handler to join our growing professional services team. In this role, you will play a crucial part in assisting landlords and letting agents across the country with their Eviction & Debt Recovery needs. You will be responsible for managing cases from start to finish, ensuring efficient progress and clear communication with clients and partners.

What you'll do:

Conduct thorough compliance checks of tenancy documents related to eviction services. Draft and serve legal notices in accordance with legal requirements. Maintain regular communication with landlords and letting agents, keeping them informed of case progress and next steps. Build strong relationships with partner solicitors to facilitate smooth collaboration. Obtain certificates of service and prepare cases for court applications to obtain possession orders. Support the sales team by ensuring a seamless transition for new clients entering the eviction process. Manage your own workload effectively, prioritising tasks and meeting deadlines. Proactively communicate with clients, providing regular updates and ensuring they are fully informed throughout the process. Handle bailiff applications and liaise with bailiffs as needed.

Who you are:

You have a keen eye for detail and are committed to accuracy in all your work. You are highly organised and possess excellent time management skills. You are a team player who thrives in a collaborative environment. You have strong customer service skills and a friendly, professional telephone manner. You are a self-starter with a willingness to learn and upskill yourself within the legal domain. You are proficient in Microsoft Office Suite, with strong written and verbal communication skills.
While previous experience in property or lettings is highly desirable and will be an advantage, it is not essential for this role as full training and support will be provided. We are looking for someone with strong communication skills, a proactive attitude, and the ability to thrive in a fast-paced environment. The salary for this position is 24,000-26,000 DOE.

Why LegalforLandlords?

At LegalforLandlords, we work hard and we're constantly developing--our people, our processes, and our technology--and we all share the same goal: to consistently deliver a seamless, easy, and enjoyable experience to each one of our customers and employees.

Investing in our people is a priority. So much so, we've developed and run our very own Academy. If you're lucky enough to be a part of our Academy, you can expect interactive learning, on-the-job activities, and engaging sessions that make every week enjoyable and rewarding.

We're proud to say our commitment to our people has been recognised--we were officially named a Sunday Times Best Place to Work 2025. We earned this title because of:

A culture that prioritises wellbeing and work?life balance

Strong investment in learning and development

Standout wellbeing initiatives and support programmes

A range of social perks and team engagement activities that make work feel genuinely rewarding

With LegalforLandlords, you're always learning, growing, and creating new opportunities for yourself. We believe in our people and strive to help you reach your full potential.

So, if you're excited about a new challenge and want to work in a fast-paced environment with a team of like-minded individuals, you're in the right place.

Job Type: Full-time

Pay: 24,000.00-26,000.00 per year

Benefits:

Company pension Employee discount On-site parking Work from home
Work Location: In person