Case Manager

Manchester, ENG, GB, United Kingdom

Job Description

Why join Compare My Finance?



We're a fast-growing online software service on a mission to make vehicle finance

clear, quick, and customer-first

. You'll work warm, inbound enquiries (no cold calling), guiding customers from first chat to funded deal via our partners while owning your own pipeline end-to-end.

What you'll do



Engage promptly with

warm, pre-quoted

enquiries to understand needs, budget, and priorities. Manage each engagement end-to-end: quotes, docs, partner updates and Lender queries. Keep an organised pipeline in our CRM with accurate notes and next actions. Collaborate with partners, dealers, and colleagues to

remove hurdles

and close deals fast. Hit (and smash) personal and team KPIs across conversion and compliance quality. Champion our "treat customers fairly" ethos and follow all process/training requirements.

What you'll bring



Minimum 1 year's experience in consumer finance

(e.g., personal loans or car finance). Strong phone manner: empathetic, commercially sharp, and able to

build rapport fast

. Target-driven with a customer-first mindset--comfortable balancing quality and pace. Diligent with details (checks, documents, omissions) and confident using modern CRMs and Digital tools. A positive, resilient team player who

loves winning together

.

Compensation (self-employed)



Retainer:

1,500 per month

, paid

monthly in arrears

.

Commission:

bi-weekly

, paidin arrears.

Commission OTE:

~750 per week

.

Uncapped earnings OTE: ~1,125 per week

plus accelerators for top performers. (Full commission plan provided at offer stage)*

Working pattern



Hybrid with core hours when customers and partners are most active (Mon-Thu, 10am to 7:30pm) Evenings will be required (exc. Friday) & weekend flexibility will increase conversions and earnings.

Tools & support



Warm inbound enquiries, in-house CRM & dialler, partner panel access, and compliance training.
Strategy, coaching, and peer support to help you ramp quickly upon your existing experience.

Job Types: Full-time, Zero hours contract

Pay: 24,420.00-55,000.00 per year

Benefits:

Flexitime Referral programme Work from home
Experience:

Case Management: 1 year (required)
Work Location: Hybrid remote in Manchester M3 3GZ

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Job Detail

  • Job Id
    JD4396203
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Manchester, ENG, GB, United Kingdom
  • Education
    Not mentioned