Job Description

Closing Date:

27 July 2025

Location: Bridgend

Salary range: 35,526 - 40,893

Contract type

- Full Time, Permanent

Scale

- SO12

Information about the role

To support the Prevent Strand of the Contest strategy. To deliver an enhanced response to support to those who are susceptible to radicalisation; tackle the causes of radicalisation in communities and online; combat the activities of extremist groomers and work towards disengagement from terrorist activities by those already engaged in or supporters of terrorism.

Responsibilities

Advice and Guidance

Assess personal requirements of customers (including members of the public) and provide adequate support, advice and guidance Provide advice and guidance on escalated, varied and complex issues relating to area of work Resolve complex problems independently, referring major issues to senior colleagues Identifies and escalates serious problems

Business Improvement

Contribute to the Identification, proposal and implementation of developments and improvements to the area, unit or project for the mutual benefit of the force and customers

Customer Service and Representation

To present a positive image and service to both internal and external customers Individuals are required to effectively engage with internal and external customers at all levels, in order to provide a high quality standard of service Maintain confidentiality in relation to data protection issues and Management Of Police Information standards

Organisation/Planning

Plan and organise work to complete it within set framework, standards, & timescales To organise and schedule events/meetings as directed Implement and contribute to service strategy as directed Develop, propose and implement an approved project/business plan for the unit, subject or function Identify, seek approval for the deployment of suitable resources for the subject area or project to deliver its objectives

People Management

Monitor and allocate workload within team May supervise staff through following force policy and monitoring performance levels Assist team in the preparation and use of equipment and techniques and advise on any specific aspects of work with own area

Policies & Strategies

Research, review and draft policies Monitor and report on policy implementation to ensure compliance and identify issues/problems

Project Management

Organise and manage the day to day delivery of subject area or projects including preparing and planning of resources

Risk Management and Legal Compliance

Identify risks within own remit and mitigate and inform others on risks Ensure unit meets its obligation with regards to Health & Safety and escalate serious problems Monitor and ensure compliance with all regulations and policy guidelines Identify risks, measure impact and provide advice on findings Meets obligations with regards to associated legislation

Other

In addition, the post holder must be prepared to undertake such additional duties which may result from changing circumstances, but which may not of necessity, change the general character or level of responsibility of the post.