Job Description

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Professional Services

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Registry and Student Administration

Salary:

27,644 to 29,959 per annum

Post Type:

Full Time

Contract Type:

Permanent

Closing Date:

Monday 03 November 2025

Interview Date:

To be confirmed

Reference:

HR0189612


This job is only available to University of Bradford staff. It may be released externally should we not appoint internally.

University of Bradford

At the University of Bradford, our focus is on creating the conditions for social, cultural, and economic impact. We are committed to social inclusion. Our work to expand opportunity and enable students to reach their potential, has led to us topping the Social Mobility Index of English universities for the last four years. Our University Strategy sets out our ambitions for 2025, which we will achieve by using our proud heritage as a springboard and remaining steadfast in our commitment to equality, diversity, and inclusion.

Safeguarding

The University of Bradford is committed to safeguarding, protecting and promoting the welfare of children, young people, and Adults at Risk through robust safer recruitment practices.

Directorate

The Directorate of Student Experience and Teaching Excellence plays a central role in supporting students throughout their academic journey. We deliver high quality services that enhance success, wellbeing, and progression. We lead on student facing policy and casework, ensuring fairness and clarity. Our Directorate supports continuation rates of 89.8%, amongst the strongest nationally for universities with diverse student populations.


Are you passionate about fairness, student support, and making a difference in higher education? We're looking for a skilled and committed professional to join our Academic Continuation Team and deliver high-quality student casework services that directly support students across the University.


If you're ready to support a service that makes a real difference to students' lives and to be part of a University that's driving social change, we'd love to hear from you.

What you will be doing:

Support and make routine decisions for a defined portfolio of student casework including academic misconduct, appeals, extenuating circumstances, and student change of circumstances. Providing frontline advice and guidance to students, staff, and other stakeholders. Recording, supporting, and carrying out a range of tasks to deliver established casework processes.

Qualifications/ experience:

As a confident communicator and detailed-oriented administrator Experience of delivering administrative processes in accordance with regulations and policies. Ability to interpret and apply complex regulations and communicate them clearly. GCSE Maths and English Grade A to C or equivalent qualification.

In Return we Offer:

25 days holiday and 13 statutory and customary days (taken at Easter and Christmas). Family-friendly policies Great campus facilities Generous employer contribution pension schemes

Find more information about the many other benefits, including salary sacrifice schemes and campus nursery.

Additional Information:

If you would like to find out more or are interested in applying, please email or call Cathie Raw, Head of Student Circumstances and Casework, 01274 232910, c.raw@bradford.ac.uk, we would love to hear from you.

During the online application process, please indicate which post you are applying for (Permanent or Fixed-term) in the 'Additional Information' section.