Job Description

This is an exciting opportunity to join a busy and established team. The role is the primary admistrative position in the service and the responsibilities will include keeping records up to date and supporting a team of casework officers by managing their work flow.

Organisation

Cheshire East Council

Location

Crewe

Job Category

Administration

Grade

CEC NJC - Grade 5

Salary Min

26,403 per annum

Salary Max

28,142 per annum

Hours per week

37

Weeks per year

52.143

Employment Type

Permanent

Closing Date

22/09/2025

Ref No

E3247
Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.



At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.



If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.



As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.



Brighter Future



www.cheshireeast.gov.uk/jobs-and-careers/employee-benefits.aspx





This is an exciting opportunity to join a busy and established team. The role is the primary admistrative position in the service and the responsibilities will include keeping records up to date and supporting a team of casework officers by managing their work flow.



You will be speaking directly with members of the public over the phone to establish their situation and will have a natural professional curiosity that will enable you to direct people into the correct service for support.



The current team members and the manager have years of experience and can support training in terms of housing knowledge although it would be beneficial to have an understanding of social housing or support in housing. This is an office based role with some ability to work from home periodically.



For an informal discussion please contact Emma Brierley at emma.brierley2@cheshireeast.gov.uk on 01625 378041.



Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.



If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again.



For any technical enquiries please email sourcingteam@ecwip.co.uk



Please quote job reference number in all correspondence.