Job Description

St Giles Trust seeks a female caseworker for a part-time role supporting women post-police custody in Birmingham. The project aims to reduce substance use and criminal justice involvement through trauma-informed, personalised support. Applicants should have relevant experience, strong advocacy skills, and knowledge of vulnerable client needs. Application deadline: 4th September 2025.

Responsible to:

Team Manager (Midlands)

Responsible for:

Hours:

Part Time, 17.5 hours per week Fixed Term until 30 September 2026

Grade:

Band 2

Location:

Birmingham Custody Suites - Co-located with the Cranstoun and St Giles across West Midlands

Holiday:

15 days + bank and statutory holidays (this is the pro-rated leave for part time contract)

Salary:

12,000 per annum (24,000 FTE)
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Application Deadline:

Thursday, 4th September 2025 at 11.00pm
We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time.
Interviews to be held on 14th September 2025




Please note this role requires Enhanced Adult DBS check
Due to the nature of this role, we are looking for female applicants only. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.


St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities - we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.

THE PROJECT

St Giles Trust has been commissioned by Cranstoun to support their Custody Arrest Referral Service by engaging women after their release from police custody. The aim is to reduce the risk of continued substance use and prevent further involvement in the Criminal Justice System (CJS). The project focuses on improving access to drug and alcohol treatment, as well as broader wraparound support, to break the cycle of addiction, offending, and police intervention. Support will be delivered through an intensive 4-6-week casework programme, led by a female caseworker with lived experience.


This personalised, one-to-one support will focus on key resettlement pathways and address the complex needs of women at risk. By building trust and providing practical, trauma-informed support, the service will link women with local specialist services and their wider communities. The approach is holistic and complements existing provision, with a strong emphasis on harm reduction, early intervention, and diversion from criminal justice. The service will work in close partnership with treatment providers, housing, health, and rehabilitation services to build a robust support network and improve long-term outcomes for women involved.


We follow a Trauma-Informed responsive delivery model, supporting women who have highly complex & interlinked needs to reduce and desist from future potential offending/contact with police and experiencing drug and/or alcohol addiction. We are looking for an experienced caseworker who will be able to identify additional and specialist learning needs and identify barriers within our female client groups. The Caseworker should be able to address and support across the pathways listed below:

Drugs and alcohol Accommodation ETE Health (including mental health) FBD Children and families Attitudes, thinking and behaviour Victims of rape, abuse or domestic violence and sex work

(1) Key Deliverables

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To provide a comprehensive and holistic assessment which links arrest to accessing community support, bringing police custody and community together in collaboration to support and or divert women from further offending.

Deliver an outreach service that includes advocating on behalf of women, providing a practical service that will include supporting access to drug and alcohol treatment services, health services, community services, learning support and addressing the importance of healthy relationships. You will support and signpost to alternative support services, housing, benefits, employment, training and education services. Provide consistent intensive support that positively enables women to engage effectively with other community-based professionals to build a wider diverse support network. Undertake assessments and produce action and risk management plans for clients. Develop effective relationships with all relevant agencies, building an understanding of key referral routes, actively promoting good partnerships, sourcing and developing joint working opportunities at all levels of the project. Implement safeguarding procedures when necessary following internal policies and processes whilst also working alongside the relevant external agencies and support services to protect the individual in need. Maintain accurate records of your project's activity; collect and collate data and evidence in line with contractual requirements. Collaborate with colleagues, volunteers and external organisations in order to achieve project targets and positive outcomes for women. Attend and contribute to all relevant meetings as directed by Team Manager. Develop and maintain positive and professional working relationships with all members of staff at St Giles Trust and Cranstoun. Close cases efficiently and positively, identifying a move on plan for the client that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future. Actively assist in the implementation of the Trust's policies and procedures. Undertake any relevant training requested by your manager to support your success and development within the role. Carry out similar duties which may be required by the Trust.

(2) Person specification

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What we are looking for from you - Person Specification. When completing your application form please address the essential criteria points marked with (A) set out belowUnderstanding of the issues faced by females involved or at risk of becoming involved in the criminal justice system and those requiring drug and alcohol treatment interventions (A) A knowledge and understanding of providing support, advice and advocacy to vulnerable clients and the ability to communicate this knowledge in a variety of way (A) We would particularly welcome applications from women with lived experience or experience of working in a Mental Health/Wellbeing Service/Role. (A) Ability to assess clients' needs and provide client led support. (A) Ability to calculate risk and implement safety procedures when engaging with vulnerable female clients in the community. (A) An awareness or understanding of the issues raised when working with women in police custody or a similar area (A) An awareness of options for support available for this client group in these areas The ability to use monitoring systems to record all aspects of the project including actions, outcomes and referrals and demonstrate achievement of targets (A) Good written and communication skills, including familiarity with file-keeping, letter writing, advocacy and competent IT skills Ability to be flexible and develop positive working relationships with other staff, volunteers, managers and partners to set and deliver goals and resolve conflicts of interest professionally (A) Awareness of and commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect A good understanding of working collaboratively with other key partners and agencies or be able to signpost to relevant organisations (A) Awareness and commitment of working in line with sustainable working practices and environmental best practices Full clean driving License and access to transport Level 3 in Information, Advice and Guidance (preferable but not essential) Commitment to consultative & collaborative ways of working Patience, tact, diplomacy and a non-judgemental approach Personal and professional integrity Positive attitude towards staff and our Peers Emotionally Resilient (A)

(3) About Us

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In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.


We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the for the vacancy.

Ready to Apply?

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1.

Click HERE to download

the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to humanresources@stgilestrust.org.uk. Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is

Thursday, 4th September 2025 at 11.00pm.

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.