Job Description

Job Role

: Cash Applications Administrator

Reporting to

: Credit Control Manager

Hours of Work:

37.5 hours per week

Place of Work:

Hybrid working

About the Role:

Join our dynamic Order to Cash (OtC) Team as a Senior Billing & Contract Administrator. We are looking for a meticulous and proactive individual who will play a pivotal role in enhancing our Billing Management processes. Your contributions will ensure that all tasks are executed with exceptional quality and efficiency. In addition, you will have the opportunity to identify areas for continuous process improvement and address training needs within the Billing and Contracts Team.

Key Responsibilities:

Lead training sessions and conduct ongoing process reviews to maximize efficiency and effectiveness within the team. Maintain and regularly update documentation of working procedures to ensure clarity and compliance with best practices. Oversee critical billing processes, including Purchase Order (PO) management, consolidated invoicing, and portal uploads. Manage the complete e-billing process to ensure seamless operations. Ensure precise and timely account setups and master data updates. Monitor billing transactions and controls to uphold high standards of billing accuracy. Cultivate positive interactions with customers to enhance overall satisfaction and loyalty. Provide clear and actionable feedback and reporting to management. Ensure adherence to operational accounting policies and procedures. Efficiently manage the billing-related mailbox and respond to inquiries in a timely manner. Collaborate closely with Finance teams, Customer Service, Sales, and Operations to ensure alignment and efficiency.

Preferred skills & experience

Exceptional administrative skills with a strong emphasis on detail and accuracy. Robust analytical and decision-making abilities. Proven capability to thrive in high-pressure environments and navigate a variety of financial challenges. Self-motivated and capable of working independently with minimal supervision. Excellent verbal and written communication skills. Proficient in SAP HYBRIS and SAP FI systems. Previous experience in billing processes with a solid understanding of e-billing systems. Familiarity with fundamental accounting principles. Advanced proficiency in MS Office Suite, particularly Excel (including VLOOKUPs, pivot tables, and complex formulas). Strong organizational and prioritization skills to manage multiple tasks effectively. Excellent interpersonal skills with the ability to engage and collaborate effectively with internal and external stakeholders.
At Eden Springs, we are dedicated to promoting diversity and equality. We believe that different ideas, perspectives, and backgrounds are essential for creating a creative working environment that delivers real results. Join our team and be part of an inclusive and dynamic workplace

Job Types: Full-time, Permanent

Pay: 24,000.00-26,000.00 per year

Benefits:

Employee discount Free parking On-site parking Work from home
Schedule:

Day shift Monday to Friday
Work Location: Hybrid remote in Glasgow G72 0BP