Job Description

The role

The Cash and Banking Controller is responsible for ensuring the cash management of the properties is managed in an effective and timely manner, in accordance with Client requirements and RICS Client Monies regulations.

The objective of the role is to:

• Ensure that all Cash and Banking services are delivered to a consistently high standard and to the service levels required by the Client;

\xc2\xb7 Monitoring and delivering the allocation of cash received, identifying the source funds and ensuring all sums received are posted to the correct accounts with 24 hours of receipt. Resolving unidentifiable items and reviewing and clearing bank reconciliations;

\xc2\xb7 Payments must be made in a timely manner and ensuing that under no circumstances the bank account balances are overdrawn;

\xc2\xb7 Working with surveyors, Clients and team members;

\xc2\xb7 Helping to manage any cash and banking software and file outputs and inputs;

\xc2\xb7 Supporting the contractual compliance across the team, including performing within the SLAs and KPIs on behalf of BNPPRE; and

\xc2\xb7 Assisting in continuously improving processes for market leading best practise financial management and in accordance with all relevant legislation.

Key deliverables

Processes

Processes are seen as essential to the operations of the team, department and wider internal stakeholders. It is key that this role will:

\xc2\xb7 Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met;

\xc2\xb7 Work with internal audit and compliance to ensure that all compliance and control requirements are met; and

\xc2\xb7 Participate in controls of activities.

Service Delivery

The Client Finance department is a critical part of service delivery to many of the BNP Paribas Clients and the Cash and Banking function is considered to be market leading. It is key that this role will:

\xc2\xb7 Work with the management team to improve the efficiency, effectiveness and control of their day-to-day work;

\xc2\xb7 Act as the principal contact point for Clients, surveyors, and other relevant parties on all aspects of cash and banking service delivery;

\xc2\xb7 Monitoring and delivering the allocation of cash received, identifying the source funds and ensuring all sums received are posted to the correct accounts with 24 hours of receipt. Resolving unidentifiable items, reviewing and clearing bank reconciliations and ensuing that under no circumstances the bank account balances are overdrawn;

\xc2\xb7 Ensure that services are delivered in accordance with the agreed contract;

\xc2\xb7 Work with team members on client monies management;

\xc2\xb7 Ensuring all necessary Quality Assurance reviews have been undertaken and signed off before issue; and

\xc2\xb7 Assist in internal and external audits of financial information, procedures and controls.

Responsibilities

Financials

\xc2\xb7 Individual and team based targets; and

\xc2\xb7 Assists the Manager to manage within budget and minimises overhead spend.

Clients and Business Development

\xc2\xb7 Manages existing Client and key stakeholder relationships;

\xc2\xb7 Builds own network internally and externally;

\xc2\xb7 Able to work on a broad range of projects, referring to senior colleagues/ external specialists on highly unusual or technical issues;

\xc2\xb7 Specialist in one aspect of own discipline. Broad knowledge of principles and practices of related disciplines; and

\xc2\xb7 Enhances BNP Paribas Real Estate\xe2\x80\x98s reputation through successful delivery.

Systems and Process

\xc2\xb7 Evaluates, adapts and improves standards, techniques and procedures; and

\xc2\xb7 Participates in the selection, testing and implementation of new systems features to support accounting operations and is a contributor to BNP Paribas Real Estate projects.

Person specification

\xc2\xb7 Highly numerate with strong attention to detail and excellent verbal and written communication skills;

\xc2\xb7 Experience of working within a cash and banking team within in a property management or similar environment;

\xc2\xb7 Qualified or part qualified in a recognised cash and banking or accounting qualification (CIMA, ACCA) or qualified through experience. GCSE level qualifications including Maths and English;

\xc2\xb7 Experience in client monies management, financial operations and associated processes and controls;

\xc2\xb7 Tenacious, presentable, assertive, adaptable, self-aware and self-motivated with excellent verbal and written communication skills and a professional manner;

\xc2\xb7 Conscientious and highly focussed, with an understanding of client monies and an appreciation of data protection issues;

\xc2\xb7 Committed to the provision of excellent customer service and to meeting deadlines;

\xc2\xb7 Commercially astute, innovative and solutions oriented;

\xc2\xb7 Organised and methodical, able to work to tight deadlines and manage time effectively, whilst also able to manage multiple projects; and

\xc2\xb7 Good skills in Microsoft Office products (Excel, Word, and Outlook). Experience of property management and accounting packages for managing agents (ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon) would be a distinct advantage.

We are proud to offer award-winning benefits to support and reward our employees:

• Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company\xe2\x80\x99s Bonus Scheme, share incentive plan, financial and mortgage advice

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index

BNP Paribas