Cash Collector Dutch Speaker

United Kingdom, United Kingdom

Job Description


  • Maintain appropriate Ledger housekeeping, general customer accounting reconciliations and up to date records to satisfy company standards and deadlines
  • Ensure timely collections of outstanding balances from customers according to the company credit & collections escalation policy
As Collections Specialist, You Will
  • Maintain appropriate Ledger housekeeping, general customer accounting reconciliations and up to date records to satisfy company standards and deadlines
  • Ensure timely collections of outstanding balances from customers according to the company credit & collections escalation policy
  • Ensuring customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate
  • Anticipate and communicate with customer services, sales representative, customer about disputed items, present and potential payment issues, credit hold situation
  • Liaise with the credit & collections team lead about all credit issues
  • Keep accurate and up to date logs of individual customer information
A great opportunity for your career growth in a multicultural company|Dutch and English is a must - Spanish is not required

You Will Have:

-Languages: Native level of Dutch and fluency in English.
-Studies in Business Administration or Economics.
-Experience handling incoming calls, preferably in the area of Credit & Collections. Negotiation with customers and a number of internal partners, dispute management, account reconciliations, charges/payments.
-SAP is a plus
-Interpersonal skills: Capacity of fluent interpersonal communication and negotiation both with external and internal customers. Sense of ownership and responsibility.

Shared Services Centre/ International Hub in the center of Barcelona with great career opportunities and

Oportunidades de carrera y desarrollo profesional.#LI-DNP

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Job Detail

  • Job Id
    JD2977687
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £20717 per year
  • Employment Status
    Permanent
  • Job Location
    United Kingdom, United Kingdom
  • Education
    Not mentioned