Job Description

Overview of opportunity

We are looking for friendly volunteers to support our Norwich, Magdalen Street charity shop by providing a warm welcome to our customers and processing sales through the till and card machine. The time you dedicate will help us to make the most of the incredible donations to our charity shops and raise more funds for our vital animal welfare work.

Tasks and

responsibilities:

Greeting customers and serving them in a friendly, helpful and courteous manner Answering questions from customers, donors and supporters Processing sales through the till and card machine Helping with administration and reception duties around the till area Promoting Gift Aid and instore sales campaigns
Relevant training and support will be provided.

What we are looking for:

Friendly, helpful and confident when working with the public Good communication and numeracy skills Previous customer service or retail experience would be beneficial but not necessary as full training will be given
Flexible days and hours to be agreed.

What we can offer you:

Join a friendly team and meet new people Gain new skills and experience Your time will help us to make a difference to the welfare of the animals in your area

How to apply:

Please complete an application form via our website, here - https://rspcanorwich.org.uk/support-us/volunteering

Our voluntary roles are subject to an informal interview and taster session. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Job Type: Volunteer

Ability to commute/relocate:

Norwich NR3: reliably commute or plan to relocate before starting work (required)
Work Location: In person