Job Description

Company Description

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.


We are on an exciting journey of growth and it's the ideal time to join us.


As a valued team member, you'll receive the following benefits:

Hourly pay rate of 12.46 Tips: Receive a share of uncapped tips Premium Pay Night Allowance: An additional 1 per hour after midnight Paid breaks Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts) Nest Pension Scheme: We contribute 3% to your pension. Life Insurance: Coverage provided for peace of mind Long Service Awards: Celebrate your career milestones with us Online learning: Access supplementary online courses to enhance your skills Uniform: We provide a free team uniform Retail Discount Scheme: Enjoy discounts and offers at selected retailers Employee Assistance Programme: Access to support and resources whenever you need them Food and Soft Drinks Discounts

Are you good with numbers and have a keen eye for detail?


As a Cashier at Grosvenor Casino, you'll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly - allowing the customer to make the most of their gaming experience - continuing their excitement and entertainment.


Maintaining customer confidentiality is vital in this role, a long side providing a first-class customer service which means you'll need high integrity along with great emotional intelligence and social skills.


You'll work alongside a supportive team, and we'll help you gain the skills you'll need to level up to Head Cashier.

Qualifications

Attention to detail and high numerical accuracy as you'll be responsible for the handling of chips and cash - ensuring the cash desk always balances An understanding of the legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test Great social skills and communication skills to deal efficiently with customer needs and to interact with management and other team members Previous casino cashier experience preferred, but not essential as full training can be provided

Additional Information

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.


Candidates must be 18 years of age or older and have the legal right to work in the UK.