Job Description

Description

Our friendly Retail team is looking for a new team member! If you enjoy working in a customer focused environment and are driven by providing excellent customer services within a diverse team then this is the role for you.

Ria is a leading money transfer company that provides fast and secure international transfers of funds for businesses and individuals. Our Retail team is committed to provide the most trustworthy, easy and pleasant experiences for our customers.

What you will do on daily basis:

Interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency. Accurately verify or enter the customer's information on our systems. Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations. Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team. Keep up to date with Ria's products, services and policies. Balance your cash register and prepare cash for bank deposit. Prepare your daily transactions record. Perform other duties as assigned or requested by your colleagues and superiors.
What we will look for you to have:

Ability to work flexible schedules, including weekends. Some computer knowledge with ability to use MS Word and Excel. Cash handling experience is highly preferred. Strong customer service skills. A valid work permit is a must. Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers.
Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: No less than 35 per week

Benefits:

Company events Employee discount
Work Location: In person