Job Description

Malvern Theatres

Job Advert

Position:

Bars Assistants ( 18 years or over age)

Employer:

Location:

VCP@ Malvern Theatres

Malvern

Responsible to:

Closing Date:

Interviewing:

Line Supervisor / Management

On Going

Position:

Bars Assistants

Malvern Theatres are looking for a team of casual and part time Bars Assistants to work at Malvern Theatres in the delivery of catering services for the thriving day and event day business.

Main Role

To deliver high-quality food and drink service to customers on daily and event Days.

To organise bars stocks and set up rooms and tables to suit business levels, quality service delivery and ensure business meets all health & safety & environmental health requirements.

To take responsibility for the front of house and bars pre and post service in their set up and clean down and set up and clean all the crockery, cutlery, glass wear and equipment.

Duties

To assist in ensuring cleaning areas under your control are maintained to a high standard in accordance with pre-open and closing schedules / check lists. Comply with all regulations regarding Health and Safety and Food Hygiene including specific Company and Venue procedures. To gain an understanding and follow Company customer care training, quality systems and procedures. High quality customer service and care ensuring customers have excellent service throughout their stay. To assist in taking necessary steps to ensure the all front of house and bars areas complies with Food Hygiene Regulations and Health and Safety Act. Work as part of a team and take orders from their line supervisor

Miscellaneous Responsibilities

To report, and where possible take action for, any incidences of fire, damage, loss, breakdowns or other occurrences that effect service, safety of fellow staff and customers.

Qualifications

Essential

Desirable

Level 1 or above Food Hygiene Certificate/ Pass the Induction

Experience

Customer facing experience

Relevant experience of working in retail / hospitality/ bars

Working as part of the team to ensure bars and catering hygiene standards are delivered to the highest standards

Skills and Qualities

Essential

Desirable

Excellent organisational skills

Ability to work under pressure

Attention to detail and the ability to identify and solve problems

Good communication skills and outgoing personality

Ability to use a till

Ability to work flexibly including evenings and weekends

Ability to delivery excellent customer care, polite, good attitude and smile!

Work Remotely

No
Reference ID: Malvern

Job Type: Part-time

Pay: 11.00-12.21 per hour

Benefits:

Company pension Employee discount On-site parking
Education:

GCSE or equivalent (preferred)
Experience:

Food or bar service: 1 year (preferred)
Work Location: In person