Job Description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause--it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

We are seeking a friendly and efficient Casual Commis Waitress/Waiter to join our dynamic team in London, United Kingdom. As a key member of our food service staff, you will play a crucial role in ensuring our guests have an exceptional dining experience.



Provide excellent customer service with a friendly, professional, and helpful attitude at all times. Efficiently deliver food from the kitchen to the restaurant station and ensure timely preparation of beverages and condiments. Maintain a high standard of cleanliness and proper setup throughout the restaurant, including back of house areas and storage. Attend pre-service briefings and maintain thorough knowledge of the food and beverage menu. Collect and clean equipment, reset tables, and handle restaurant and hotel properties responsibly. Report guest comments or requirements to senior staff and assist in resolving issues promptly. Adhere to personal grooming standards and maintain excellent hygiene practices. Be flexible to carry out other reasonable duties as assigned, including potential redeployment to other departments as needed. Ensure proper handover at the end of each shift.

Qualifications

Excellent communication and interpersonal skills Ability to thrive in a fast-paced, high-energy environment Basic math skills for handling financial transactions Physical stamina to stand for extended periods and carry trays Strong attention to detail and ability to multitask Team-oriented mindset with a positive attitude Previous experience in food service or hospitality is preferred Knowledge of food safety and hygiene practices is a plus Must be able to work flexible hours, including evenings, weekends, and holidays Eligible to work in London, United Kingdom

Additional Information

Discover a world of unparalleled perks tailored just for you:

Competitive compensation package, including service charge and annual bonus of 1.300,00 per year. Free Stays in the UK or Ireland (4 nights/year) - Create unforgettable memories with your loved ones. Employee Benefit Card - Discounted rates at Accor properties worldwide. Sofitel Experience - Enjoy a luxurious night at our hotel, complete with a delightful breakfast. Complimentary Meals While on Duty. Special Rates in F&B, Rooms & Spa - Treat yourself to luxury at unbeatable prices. Be Part of the Largest Hospitality Group in Europe. Exceptional Training and Development Opportunities through Apprenticeship Program. Global Growth Opportunities. Employee Assistance Program with 24/7 GP Access - Your well-being is our priority. Social Events and Activities.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.


Let your passion shine, visit careers.accor.com