Job Description

Job Advert

Join Our Team as a Casual Duty Manager

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Are you a confident, friendly, and customer-focused individual who thrives in a fast-paced environment? Do you love helping people, making them smile, and being part of something creative and community-driven? If so, Nottingham Playhouse wants to hear from you!

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About the Role

As a

Casual Duty Manager

, you'll be the welcoming face and operational lead during performances, rehearsals, hires, and public events. You'll manage our fantastic Welcome Team, ensuring every visitor has a safe, comfortable, and memorable experience. From opening the building to leading emergency procedures, you'll play a vital role in the smooth running of our venue.


We'll provide full training in Health & Safety, Customer Service, Disability Awareness, and Security--so you're fully equipped to shine in the role.

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What You'll Do

Lead and motivate the Welcome Team during events Ensure the building is safe, clean, and ready for audiences Act as the "Responsible Person" during public events Deliver outstanding customer service and accessibility support Manage incidents and emergencies with professionalism Complete show reports and maintain accurate records
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What We're Looking For

We welcome applications from people of all backgrounds and communities. You don't need to tick every box--if you have the potential and passion, we'll support you with training.


Ideally, you'll have:

Experience in a supervisory or duty management role Strong organisational and problem-solving skills A commitment to inclusion, equality, and excellent customer care Flexibility to work evenings, weekends, and bank holidays


We're a

Disability Confident

employer and happy to discuss reasonable adjustments to support your application.

Location:

Nottingham Playhouse

Salary:

13.01 per hour

Contract:

Casual, zero-hour

Closing Date:

Friday 31st October 2025

Interviews:

Week commencing 3rd November 2025