Casual Duty Manager

Redhill, Surrey, United Kingdom

Job Description


About the Role

This is a great opportunity to join the dedicated and friendly Harlequin team\'s pool of casual Duty Managers, providing a management presence Front of House, ensuring a high level of customer service is maintained and supporting the Front of House Manager in the day-to-day running of the Front of House and Box Office operation.

The Harlequin is open between 10am-8pm 7 days a week, and the role\'s hours will reflect this. This is an operational role focussed on the efficient and safe delivery of our entrtainment programme, and as such, it is anticipated that shifts will predominatly provide cover for evenings and weekends.

This is an excellent opportunity in a vibrant arts venue, delivering a high-quality experience to all our customers.

About the Person:

We are looking for people who:

  • Has demonstrable experience working in customer services
  • Has an interest in and aptitude for providing an excellent customer service experience
  • Is able to stay calm under pressure in a busy working environment
  • Is comfortable working independently, and as part of a team
  • Has, or is willing to undertake, a First Aid qualification
  • Can work confidently and efficiently in emergency situations (e.g., fire evacuation, first aid situations)
Additional Information

For an informal discussion about the role, please contact:

Nick Collins, Front of House Manager: or Tel: 01737 276833.

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.

Values and Behaviours

Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

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Job Detail

  • Job Id
    JD3017319
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £10.9 per hour
  • Employment Status
    Permanent
  • Job Location
    Redhill, Surrey, United Kingdom
  • Education
    Not mentioned