Job Description

Job details

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Salary:

Minimum wage 12.07 per hour

Location:

Spotlites, Woodville, Gravesend

Working Pattern:

Casual

Hours:

Casual

Closing Date:

31 October 2025

The Role

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We are recruiting 4 members of the theatre's casual team working in the bar, cafe and front of house areas as required.


To be flexible in the tasks and duties required, as well as working hours to suit the needs of the business, deliver duties professionally and courteously, increasing the profile of the required sections and providing an excellent service to all customers.


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Main responsibilities

Operating and serving the F&B areas including the Spotlites Cafe and Kent Room Bar
Promoting and selling merchandise and confectionery,
Excellent communication skills and a calm, confident disposition,
Meet and Greet at front of the venue,
Assisting within the venue with seating and safety of customers,
Venue clean up after event.
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Essential qualifications/experience-

Ability to work on own initiative to resolve issues.
Knowledge of health and safety in the workplace
Working knowledge of IT packages
English and maths Level 2 essential
Demonstrated experience within a customer service environment.
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Desirable qualifications/experience-

Proven experience in a similar position
Customer Care/Service Qualification
Knowledge of the arts and entertainment industry

Working for Gravesham

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We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.


The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.

Benefits

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Paid allowance paid for holiday accrued at 12.07%
Membership to Local Government Pension Scheme
Career development, training opportunities and access to e-learning
External Occupational Health service
Cycle to Work Scheme
Access to EAP Services 24/7

Important Information

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Applicants must be able to demonstrate all essential requirements as listed in the job description.


We reserve the right to close this vacancy at any time prior to the closing date.


If you would like to have an informal discussion with the recruiting manager, please call Emma French on 01474 337321.

How to apply

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Please send your CV and covering letter to recruitment@gravesham.gov.uk by 31 October 2025.


If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.


All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation in different format such as braille or large print, please contact the Human Resources Team on 01474 337374.