Job Description

Contract Type:

Casual 0 hours

Hours:

21 Hours per week

Location:

Sheffield United Retail Store - Bramall Lane

Line Manager:

Retail Manager

Salary:

12.21 per hour

Post Reference:

BL052025-CRA

For a valid application, please complete and return our official application form, found on our vacancies page.

Sheffield United are seeking 2 Retail Assistants to join our team at the Sheffield United Retail store. In this collaborative environment, our team is dedicated to creating exceptional experiences for our fans.

We are looking for individuals who share our commitment to providing outstanding service and are enthusiastic about promoting our club and its values. The ideal candidate will play a crucial role in our mission to deliver a top-notch retail experience, ensuring that every visitor receives comprehensive assistance.

Role Responsibilities:

Assisting customers in making purchases of retail merchandise, dealing with all enquiries and correspondence in a polite and effective manner. Encourage upselling and increase productivity. To work together with the wider retail team to maximize retail sales and profitability. Cash handling, cash register operation and being responsible for balancing daily takings. The receipt and dispatch of goods where appropriate. To maintain an excellent level of customer service. To maintain a high level of security with regards to the retail stock and cash, having a working knowledge of all store policies and procedures. To communicate effectively with colleagues and contribute to an effective retail team ethos. Complete online orders for customers where stock is not available in store. To reply to e-mails sent to the SUFC Retail inbox in a timely manner. Personalisation and printing of shirts. Merchandising all stock to a high standard in line with the store floorplan. Ensure the cleanliness of all retail areas, including the stockroom areas. Assist in the checking of stock and goods in and out where applicable. To support with and carry out stocktaking duties when applicable. Any other reasonable requests as directed by management. Administration duties
Please note when applying for the role, we ask that you state your work availability in your supporting statement.

Club Wide Responsibilities:

To adhere to all Sheffield United Football Club's Safeguarding Policies and Procedures to foster an environment which protects from harm those defined as children and adults at risk. To report any concerns of a Safeguarding nature to the relevant parties and remain fully compliant with any applicable Safeguarding checks and due diligence and recognise your responsibility to the Club's Safeguarding agenda. To report any concerns of discrimination to the relevant parties and promote a welcoming and inclusive club environment for all. To adhere to the Club's Equality, Diversity and Inclusion policies, supporting the Club to create an environment which is inclusive and all-encompassing.

Essential Criteria for the Role:

Reliable and good time keeping skills. Excellent communication skills. Good people and team working skills. Good communication skills. Honest and Trustworthy. Basic Math and English skills. Basic IT knowledge and experience of using IT software.

Desirable Criteria for the Role:

Experience in printing/personalization would be advantageous. Prior retail experience, demonstrating familiarity with industry practices and customer service.

Application Process

Please download and save the application form on our website before inputting information. If you require a paper copy please contact the HR department careers@sufc.co.uk or call 0114 253 7200.

Completed application forms must be submitted via email to careers@sufc.co.uk stating the vacancy title in the subject or posted to HR, Sheffield United Football Club, Bramall Lane, Sheffield, S2 4SU.

Closing Date: Friday 30th May 2025

Please note that in the instance of high volumes of applications we may close this vacancy earlier than the closing date noted above.

Sheffield United Application Form Required

Please download and save the application form before inputting information.

Eligibility for Employment in the UK

In accordance with current legislative requirements the successful applicant must produce documentary verification of their eligibility to work in the UK and will not be allowed to start work until this has been received.

Equality and Diversity

Sheffield United FC is committed to the principle of equal opportunity in employment and its employment policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Sheffield United FC are a Disability Confident Committed Employer. If you would like further information regarding the scheme and how we are able to support disabled persons within the workplace, then please contact our HR team at careers@sufc.co.uk

Safer Recruitment

Sheffield United FC is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will be required to undertake appropriate safeguarding checks as well as providing proof of right to work in the UK. For further information on the Club's Safeguarding Statement please access the following link:
sufc.co.uk/club/policies/safeguarding-policy

Pay: Up to 12.21 per hour

Expected hours: 1 - 24 per week

Schedule:

Monday to Friday Weekend availability
Ability to commute/relocate:

Sheffield S2 4SU: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 30/05/2025
Reference ID: BL052025-CRA