Job Description

Post

: Support Worker Service: Housing & Community Support Services (HACSS)

Base

: The Action Group, The Prentice Centre, Edinburgh (or regional base as set by line manager)

Line Managed by:

Team Manager

Salary:

Casual rate, 12.60 per hour. Sleepover rate (if applicable) 100.80 per night.

Hours:

Casual

Special Requirements

Female only. Exempt under The Equality Act 2010 Schedule 9, Part 1. Male Support Workers are welcome to apply to any of our other services.
We are looking for compassionate and dedicated Support Worker's to join our team, providing care and support to both

children and adults

. This role requires previous experience working with children

Please note: Due to visa restrictions and our shift requirements, candidates on restricted visas may be offered a maximum of 15 hours per week.


To learn more about our recruitment process please click the link

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Our Recruitment Process

To support our commitment to a fair and inclusive recruitment process, we invite all candidates to optionally complete the

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Equal Opportunities Form for Applicants

This is a regulated role and requires PVG Disclosure Scotland membership for adults and children.


As part of our recruitment process, candidates on a visa will be required to supply a Criminal Convictions Certificate. Please note that the cost of this check will be the responsibility of the candidate.

Since this is a registered service with the Care Inspectorate, all applicants must be at least 18 years old

Main purpose:

The main purpose of this post is to provide a caring, efficient and effective 24/7 support service to people who use The Action Group's Services. This will include assisting people to develop their skills by supervising and participating in various support activities in a way that enriches their opportunities and promotes choice. The main duties for this post are detailed below under two headings: 1. Specific Duties (that apply to this job in particular) 2. General Duties (that apply to all staff in The Action Group)

About The Role

Specific Duties

Practice the TAG Key Worker system. For example, organising support plans / case reviews as required for individual people we support with all relevant stakeholders, ensuring effective handovers between staff, and maintaining records, case files etc. Promote the physical and emotional wellbeing of the people we support at all times (eg. supporting people to maintain acceptable and adequate levels of self-care, carrying out risk assessments, etc) Actively develop meaningful and trusting relationships with the people we support (eg. helping people to gain insight into their own behaviour, attitudes and reactions) Encourage independence in all daily living activities wherever possible, and support them with this only when necessary (e.g. housework, food preparation, household admin etc) Promote people's hobbies, interests and activities, and encourage participation in all aspects of community life. For support workers in the Children and Adults in Transition Services this may include organising day trips and activities with young people as required, as well as accompanying them to sporting activities such as swimming, and participating in these activities as appropriate. Directly assist with the personal care as required Work with the people we support to maximize their ability to communicate effectively and promote self-advocacy wherever possible Advocate on behalf of the people we support when needed (e.g. liaising with external organisations regarding benefits, education, tenancy and employment etc) Work with relatives and carers of people we support (e.g. arranging support plans, dealing with complaints and frustrations, etc) and help to ensure that relatives have a significant role in the person's life wherever possible and appropriate. Find out about the wide range of local services, amenities and organisations available to people we support. Work with both individuals and groups of in all of the above, according to need Participate flexibly in the various shift work patterns required by the needs of the people we support (including regular working outwith weekday office hours; for example, in the evening and at weekends, where applicable) Regularly undertake 'sleepover' or 'waking night' duties where required From time-to-time, the postholder may be asked to cover short-term absences of Support Workers in other teams.

General Duties (these are applicable to all The Action Group staff)

Read, and work in accordance with, TAG's Mission, Aims & Objectives, and current Business Plan Manage own work time effectively Keep on top of own paperwork and maintain effective and organised filing systems, as appropriate to the specific job role Treat everyone with consideration and respect Ensure prompt, polite and clear communication (whether responding to a query from a member of staff or a complaint from person we support) Keep up to date and comply with all applicable TAG policies and procedures (covering everything from personal Health & Safety to Care Commission Standards) Promote and respect individual rights and responsibilities at all time Retain the highest standards of confidentiality, as appropriate to the specific role Assist your manager and other work colleagues as appropriate and whenever possible Take charge of own CPD (Continuous Professional Development) and contribute to TAG maintaining the Investors In People standard Be responsible for own work life balance (e.g. taking annual leave at regular intervals, etc)

Required Criteria

Skills Needed

About The Company

Our History

The Action Group was set up in 1976 by a group of parents and carers of people who had learning disabilities and other support needs. They began by campaigning for better services for the people they cared about in the local area of Leith and Restalrig. This group, who all lived in the north east of Edinburgh, took the name Area 5 Action Group from the Social Work Department's area in which they lived.

Providing and Improving Learning Disability Care for Over 45 Years

The Action Group was, and continues to be, a membership organisation with the twin aims of campaigning for, and providing, good community care services. In 1976, services and supports in the community were few and far between and large institutions and hospitals, like Gogarburn in Edinburgh, were the main service for children and adults.


Locally, The Area 5 Action Group ran a high profile political and media campaign to get learning disability and support needs on the agenda. It also explored ways to develop service-provision


By 1985, now called The North Edinburgh Action Group, membership had grown and service users came from all over Edinburgh, East Lothian, West Lothian and Midlothian.


By 1992, with development plans focussing across an even wider area, a further name change to The Action Group was made.


Over the years the Action Group has been at the forefront of campaigning for and providing high quality community services.

Company Culture

The Vision

That Families caring for a person and individuals who have support needs and/or Learning Disability encounter no barriers to their chosen lifestyle, are able to follow a path of choice and can enrich their opportunities.

The Mission

To Value, listen and involve people so that our every action is judged to be the best.

The Values

An ordinary life includes the 5 accomplishments which derives from the work of John O'Brien.


These values are at the heart of the organisation.


People accessing our services should have:

Community presence - Relationships

Competency - Respect - Choice

Company Benefits

Looking to make a difference?

Make a difference in your community and in people's lives by becoming a support worker with us!


Your goal will be to help people with additional support needs to gain or maintain their independence, and going about their lives in general, to support with work, health and wellbeing, or attending and participating in activities.

HSF Health Plan to all our Full-time & Part-time employees

Pension

Good annual leave entitlements

TAG Rewards - our exclusive discounts and savings programme

Travel time payable where applicable

Ongoing support, training and development opportunities

Mileage allowance where applicable

Casual dress, Blue Light Card, On the job learning

Salary

12.60 per hour