to support the Venue team and optimise the customer experience at our club events. You will be responsible for coordinating and ensuring that the premium tiers within the Emirates Stadium are correctly set up in a timely manner for all match day and non-match day operations.
Please note: this role will involve working flexible hours, including weekends and evenings.
Who we are
We are one of the most famous clubs in world football, with a rich heritage and history of success - read more about our history, here.
Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).
Your day-to-day
Proactively monitor and report
- you will attentively assist with stock checks and storeroom management by keeping areas tidy, reporting any maintenance or damage issues and organising furniture to be stored in appropriate space
Champion coordination
- you'll organise all floorplans to be accurately delivered and support the distribution of programmes and team sheets
Oversee room layouts
- you will proudly ensure all room plans are correctly installed and are presented to the highest standard that complies with health and safety
Support the setup of events
- you'll enthusiastically assist with the venue set up of all matchday and non-matchday events consisting of arranging spaces within a pre-determined design
Sustain excellent service
- you will reactively support our club's needs to achieve a smooth-running service, ensuring tasks are completed to the highest standard and damage of furniture is kept to a minimum
What we are looking for
Proven experience in an events environment
- you will have substantial experience working in a hospitality or meeting and events industry, working within a sporting environment is desirable
Flexible and adaptable mindset
- you will have a flexible attitude with the ability to adapt to new situations and are comfortable working unsocial hours when required including working weekends, matchdays and evenings
Dedicated team player
- you possess a positive, can-do attitude with the ability to collaborate, communicate and delegate with your immediate and wider club colleagues
Outstanding organisational skills
- you show an excellent eye for detail with the ability to take ownership of organising and ensuring the highest standards of presentation
Presentation and IT skills
- you are able to demonstrate intermediate experience in using Word and Excel with an eye for clear presentation
Arsenal for Everyone
Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.
Disability Confident Leader
We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.
If you are likely to meet the definition of being a 'disabled person' according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.
Our Commitment to Safeguarding
We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.
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