Job Description

About the Role

We are seeking a proactive and organised

Catering and Events Manager

to lead our catering operations and events delivery across the Swanage Railway. This role is crucial in shaping visitor experiences, balancing commercial outcomes with our heritage setting, and coordinating both staff and volunteers.

You will lead a variety of events and seasonal activities, manage catering outlets, and ensure excellent service standards in a dynamic heritage railway environment.

Key Responsibilities

Manage all catering operations across multiple sites Plan and deliver high-quality public and private events Recruit, train, and manage catering staff and volunteers Ensure compliance with food hygiene, licensing, and H&S standards Work collaboratively with internal departments and external suppliers Deliver services in line with Swanage Railway's customer service values and historic character

Essential Requirements

Proven experience in catering or hospitality management (ideally in events or visitor attractions) Strong leadership, organisational, and customer service skills Knowledge of food hygiene, health & safety, and licensing compliance Flexibility to work weekends, holidays, and evenings as needed Excellent communication skills and ability to lead a diverse team

Desirable

Event planning/delivery experience (especially family or seasonal events) Experience working in the tourism, heritage, or not-for-profit sector Food Hygiene Certificate (Level 2 or above) First Aid certification Experience working with or managing volunteers

Additional Information

Pension: Defined contribution scheme (NEST) Staff Benefits: Potential eligibility for railway travel concessions (subject to ATOC rules and length of service) Safeguarding: All staff are expected to uphold Swanage Railway's safeguarding policies and core values

Application Instructions

To Apply

, please send the following by

12:00 on 8th August 2025

:

A

cover letter

outlining how your experience matches the role A

CV

detailing your career history, responsibilities, achievements, and explanations for any employment gaps
Email: recruitment@swanagerailway.co.uk
Or post to:
Recruitment
Swanage Railway Company
Station House
Swanage, Dorset BH19 1HB

Please note:

Incomplete applications will not be progressed Travel expenses for interviews will not normally be reimbursed Shortlisted candidates may be asked to complete selection tests Successful candidates will require satisfactory references and medical clearance
Job Types: Full-time, Permanent

Pay: 33,000.00 per year

Schedule:

Day shift Flexitime Night shift Weekend availability
Work Location: In person

Application deadline: 08/08/2025
Expected start date: 01/09/2025