Job Description

Catering Assistant

The Mid Norfolk Railway is a heritage railway with our head office and main Tea Room located in Dereham. In order to continue delivering high quality tea room food, drinks & dining experiences, we are looking to recruit additional Catering Assistants to our team.

Working under the direction of the Senior Catering Assistant & the Catering Manager, the role involves food preparation, cooking, customer service, cleaning, and assisting with the day-to-day running of our catering outlets, as well as on-train food services & event support including The Polar Express(TM) Train Ride.

Casual Contract offered.

KEY AREAS OF RESPONSIBILITY

Customer Service: Provide friendly, efficient, and professional service to all visitors. Food Preparation: Assist with basic food and beverage preparation in line with hygiene and safety standards. Cooking: Assist with cooking & presenting breakfasts, light lunches & toasted sandwiches Cleaning & Hygiene: Assist with maintaining cleanliness of all catering areas, including equipment, counters, and seating. Stock & Supplies: Assist with stock rotation, restocking, and reporting shortages to the Catering Manager. Teamwork: Work effectively with staff and volunteers to support smooth catering operations. Health & Safety: Follow all relevant food hygiene, health and safety, and allergen procedures.

Essential Requirements for the Role

Experience in a customer-facing role, ideally in catering, hospitality, or retail Basic food hygiene awareness (Level 2 Food Hygiene Certificate or willingness to
obtain)

Basic cooking / baking knowledge and experience Ability to work as part of a team in a busy environment Friendly and professional attitude toward customers Good communication skills Willingness to undertake cleaning and manual tasks Willing to work across all areas of the catering department, including front of house Flexibility to work weekends, holidays, and occasional evenings Applicants must be 18 or over due to the nature of the role
Pay: 10.00-12.21 per hour

Expected hours: 1 - 16 per week

Benefits:

On-site parking
Work Location: In person