vacancy in our team based in The Hybrid Tea Room at
Coolings Wych Cross
in Forest Row, East Sussex.
Duties will include:
Assist with the preparation and serving of all meals, food and beverages to customers in line with Company standards
Ensure the service and kitchen areas are clean and tidy
Ensure health and safety regulations are followed
Cleanliness and replenishing of all service and kitchen areas
Deliver outstanding levels of customer service, processing point of sale, EPOS transactions quickly and accurately
Work with the Catering Manager and be proactive with any problems that arise with customers, machines, tills, menus, and seating areas.
Ensure all working areas are clean and tidy at all times including the floor inside and outside of the servery
Make sure cleaning schedules & temperature sheets are completed and signed off
Ensure all working processes, daily checks and customer service standards are adhered to at all times
To drive sales by replenishment of display fridges in line with the sales demand and Company procedures
Key Skills required for the role:
A minimum level of experience in handling food in a safe manner
To be knowledgeable and confident about the food and beverages that are served to assist customers accurately, safely and upsell where appropriate
Have good communication skills, speaking and engaging with customers
Calm under pressure
A friendly & confident demeanour
Fantastic customer service skills
Ability to use initiative, multitask and work without close supervision on a variety of duties
Attention to detail
Uniform is provided
Own transport is
essential
as public transport to Coolings is not reliable.
Job Types: Part-time, Permanent
Pay: 12.21 per hour
Expected hours: 22.5 per week
Benefits:
Company pension
Employee discount
Free parking
On-site parking
Work Location: In person
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