Job Description

In conjunction with the Catering Retail Manager responsible for ensuring retail users are offered a choice or nutritious meals and snacks, appropriate for their health needs and religious dietary requirement whilst ensuring that all national policies relating to NHS Catering are adhered to. With support from the Catering Retail Manager ability to analyse sales figures and forecasting future sales volumes to maximise profits and knowledge for analysing and interpreting trends to facilitate future planning. Ensure food service and production complies with all current policies and procedures including Critical Control Point 6 (CCP) within HACCP and control of allergens. Ensure high standards of food service from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.



Proactively manage to ensure high standards of cleanliness and working practises are maintained within areas of control to ensure food hygiene regulations are met at all times. Report promptly and take action to investigate and address food hygiene safety breaches, including the failure of monitoring systems, policies, procedures, equipment and human error. Provide a safe physical working environment for all staff, patients and visitors within areas. Ensure equipment is properly maintained and serviced and orders aids via Cardea to maintain staff safety such as clothing and personal protective equipment.



Ensure regular updates are carried out in guidance to the requirements of EHO inspections. To manage the retail stores ensuring that products are purchased in a timely manner to the correct specification and price. Ensure effective stock ordering receipting and authorising using the Cardea ordering system. To ensure that all retail areas including vending are compliant with all CQUIN targets and documented evidence is produced.



Keeping accurate financial records ensuring best value is achieved. Acting on data from the clerical office responsible for the monitoring of price changes to existing contracts with external suppliers. In conjunction with the Catering Retail Manager have involvement in developing monitoring systems, policies, procedures to ensure quality control and carrying out risk assessments and action planning to manage risk. In conjunction with the Catering Retail Manager implement effective management arrangements that ensures SCL/CDDS secures maximum quality and value for money from the Services operated under a Facilities Management agreement Responsible for the maintenance of the Information Asset Register and be aware of the General Data Protection Regulations (GDPR)