Job Description

As Catering Sales Manager, you will be responsible to maximize conversion and up-selling of all Group, Conference, Event opportunities and bookings to meet customer requirements.

Catering Sales Manager responsible for:

Maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions Focus on a consistently executed bespoke approach post-contracting for each event and maximize the up-selling opportunities Ensure efficient event management & planning of contracted events Be skilled in both the reactive sales and planning responsibilities of the department To fully understand the needs of the customer and strive to meet or exceed those expectations at all times Arrange and carry out remarkable Hotel show rounds Participate in hotel promotional activities Proactively maintain client relationships with existing accounts Maintain accurate, up-to-date customer records in the Bookings Systems Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures To know and promote the hotel facilities and also to have the knowledge of our competitors' strengths and weaknesses To efficiently communicate with all HOD, especially: Director of Catering & Sales; Director of Revenue, Rooms Division Manager, F&B Director, Executive Chef To adhere to all company credit policies to ensure that all revenue expected will be received (chase pre-payments when required, take required deposits, ensure all billing instructions correspond with email confirmation). Actively working to convert incoming leads and proactively seek new business for the hotel.

In return we offer:

Social Events, Wellbeing and Team Activities Employee Assistant Programme Training and development Cash Health Plan cover option available Career development and salary reviews Uniform (Laundry / Dry Cleaning for Uniform) Meals Provided on Duty Length of Service related holiday scheme Eye Care Vouchers Employee Discounted Accommodation and F&B Life Assurance Team Member of the Month and many more...

Profil recherche

Previous experience as Catering Sales Manager/ Group Events & Conference Sales Manager in a similar luxury hotel or same size property. Exceptionally organised with a keen eye for detail Excellent interpersonal & communication skills with the ability to interact effectively at all levels. To be motivated, committed & enthusiastic, seizing opportunities to upsell hotel services. Commercially minded, with strong strategic insight and a data-driven approach Confident and able to maintain high levels of professionalism in dealings with customers To be flexible, responding in timely manner and positively to changing requirements. Proficient with Opera Cloud, Delphi, Opera Sales & Catering. Out-of-hours work at events/show rounds may be required.
For all applications, please forward your updated CV

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Job Type: Full-time

Work Location: In person