Job Description

Are you passionate about good food, great service, and building something purposeful from the ground up?

Age UK Plymouth has launched a brand-new cafe, Time and Again, and we're looking for an enthusiastic and experienced Catering Supervisor to bring it to life. This is a unique opportunity to help grow a vibrant, welcoming cafe that serves both our Day Centre clients and the wider community.

You'll be part of a supportive, friendly team - but also a driving force behind this exciting new venture. You'll have the chance to shape how Time and Again looks, feels, and functions, using your creativity and experience to build engagement, increase sales, and make it a place people want to return to - time and again.

About the Role

As Catering Supervisor, you'll take the lead on the daily running of Time and Again, ensuring a warm, inclusive customer experience in the cafe and high-quality, nutritious meals for clients attending our Day Centre.

This is a very active, hands-on role - you'll be on the cafe floor, helping serve food and drinks, supporting your team, and engaging with customers. You'll also manage the day-to-day administration behind the scenes: rotas, stock ordering, meal tracking, till reconciliation, food hygiene, and compliance.

You'll be working Wednesday to Saturday, helping create consistency and energy during the cafe's key opening days.

Key Responsibilities

Lead by example - actively work on the cafe floor, supporting the team and engaging with customers. Oversee daily meal service for Day Centre clients, ensuring all dietary requirements are met. Manage and support a team of staff and volunteers. Maintain a clean, safe, welcoming environment across cafe and dining areas. Handle stock control, ordering, budget tracking, and daily cash management. Promote teamwork and strong communication across kitchen, cafe, and care teams. Take initiative to build customer engagement and help increase footfall and sales.

What We're Looking For

Previous experience in hospitality or catering (ideally in a supervisory or team lead role). A warm, approachable personality with excellent customer service skills. Strong organisational and time management skills. A proactive attitude - someone who thrives in busy, people-focused environments. Knowledge of food hygiene and health & safety regulations (or willingness to train). Passion for working in a community setting, especially with older people.

Why Join Us at Age UK Plymouth?

Be part of something new and exciting - help grow Time and Again cafe from the ground up. Work with a trusted, well-established local charity. Join a caring, inclusive workplace that truly values its team. Weekday/weekend hours with no late nights (Weds-Sat). Ongoing training and professional development opportunities. Make a real difference to people's lives, every single day.
The wellbeing of our employees is a priority, so we have the following benefits:

On top of the 5.6 weeks annual leave with Age UK Plymouth your annual leave will also increase by an additional day with each year of service for the 1st 5 years. Company sick pay is available after successful completion of the probationary period. We have an Employee Assistance Programme with Bupa. Wellbeing courses Social events

Location:

Age UK Plymouth - Mount Gould

Hours:

30 hours per week (Wednesday to Saturday)

Salary:

20,440.68 per annum

Contract:

Permanent

Closing Date:

We will be interviewing candidates as soon applications are received.

Job Types: Part-time, Permanent

Pay: 20,440.68 per year

Expected hours: 30 per week

Benefits:

Additional leave Company events Discounted or free food Health & wellbeing programme Sick pay
Work Location: In person