Job Description

About The Role

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Be an integral part of an inspirational and vibrant catering environment that consistently provides an excellent visitor experience.

Provide a warm and informative welcome to visitor in our catering area.

Contribute to the delivery of our catering offer, your work will help generate profits that support the conservation work of WWT.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.

If you are interested in volunteering for WWT but don't wish to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and number.

Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts.

About You

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No previous experience is required as training will be provided. However, this role will suit you if you have a love of wildlife and/or tourism/hospitality:


Confident or the desire to build your confidence in delivering excellent customer service. Ability to work in a team of staff and volunteers. Able to communicate well to a diverse range of audiences. Familiarity with Castle Espie Centre.

About Us

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We're WWT, and we're on a mission to restore the super-powered ecosystems we call wetlands. There's never been a more important moment for our work, and we've got some phenomenal people on the case.



Whether they're taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there's nothing we love more than watching them soar.



Whatever you do here, you'll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

Feel good knowing you are helping to restore wetlands, and our world Be surrounded and inspired by like-minded wetland lovers Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake... Free entry to all our wetland centres, including your family Volunteer discount on shopping and memberships * Access to webinars and practical information to help you manage daily life