Job Description

Job Introduction

As a Catering Team Leader, you will lead our catering team to provide high-quality food and service to colleagues and visitors, ensuring a welcoming and efficient catering environment. Working closely with the Catering Manager and team members, you'll ensure all dietary and catering requirements are met to the highest standards.


In this role, you'll oversee daily catering operations, focusing on food preparation, presentation, and service. You'll play a key part in maintaining a safe, compliant workspace by adhering to COSHH and food safety standards, as well as ensuring all records and administrative tasks are completed accurately.


With a proactive approach, you'll guide and support team development, leading by example in delivering excellent customer service. Your role will involve cash and stock management, maintaining a clean work environment, and fostering team collaboration to ensure smooth, efficient operations.


Job Overview

Team Leadership:

Lead the catering team in the delivery of daily tasks and overall operation.

Customer Service:

Ensure the team provides excellent customer service, delivering a professional experience at all times.

Food Preparation & Presentation:

Oversee the preparation and presentation of food, ensuring compliance with required standards.

Compliance & Administration:

Manage and complete all company administration and monitoring procedures.

Workplace Cleanliness:

Maintain a clean and tidy work area, ensuring high standards of hygiene.

Operational Accountability:

Take responsibility for cash handling, secure storage, stock and portion control, and preparing food to high standards.

Kitchen Maintenance:

Perform general kitchen duties, including washing, waste disposal, and cleaning.

Food Safety & Documentation:

Record food temperatures, delivery details, and fridge/freezer logs, maintaining food storage and labelling standards.

Diary & Allergen Management:

Complete the Food Safety Diary, manage allergens, and comply with Natasha's law requirements.

Team Development:

Actively support the development of individual team members, fostering a collaborative and high-performance environment.

Minimum Criteria To Apply
Proven experience leading a team in a catering or hospitality setting. Experience working in a dynamic, fast-paced catering or hospitality environment. Minimum Level 2 hygiene certificate and Level 3 food safety qualification. Strong organisational skills with the ability to prioritise tasks effectively. Excellent interpersonal and communication skills, with a welcoming and supportive approach. Commercially aware, able to make quick, effective decisions. Demonstrated ability to guide, coach, and influence team members and stakeholders.

Package

Salary & Hours

Night Shift - 22:30 - 05:00 13.50 per hour, (plus 19% NSA) 24 hours working any 4 nights out of 7 including weekends on a rotational basis

Employee Benefits

Full-time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements. Contributable company pension scheme 10% store discount at all our retail stores Life Insurance for all colleagues Long service recognition scheme MyHB colleague benefits platform with access to: + Discounts UK wide on retail, leisure, hospitality venues
+ Employee Assistance Programme with 24/7 confidential counselling and advice line
+ Completely confidential services to you and your family
+ Low cost voluntary insured health cash plans and cancer cover