Job Description

Who are we
CCTV Supervisor
Location: Camberwell Garage - CCTV Suite
Hours: Monday to Friday (with occasional weekends, early/late shifts, and on-call for major incidents)
Closing Date: 19th September 2025
An exciting opportunity has arisen to join Go-Ahead London as a CCTV Supervisor, leading our dedicated CCTV team at Camberwell Garage. This is a pivotal role in our back-office operations, ensuring the delivery of high-quality CCTV services that support safety, performance, and accountability across London's bus network.
As CCTV Supervisor, you will manage the day-to-day activities of the CCTV Analysts, oversee requests for footage, and act as the key point of contact with external bodies such as Transport for London, the police, and other stakeholders. Your leadership will ensure the team delivers accurate, timely, and professional support to both internal and external partners.
Key Responsibilities

• Team Leadership: Supervise, support, and develop the CCTV Analysts, ensuring high performance and adherence to standards.
• Footage Requests: Oversee the processing of all CCTV requests from garages, TfL, law enforcement, and other authorised bodies.
• Compliance: Ensure GDPR, privacy, and data protection requirements are met at all times, including the management of subject access requests.
• Operational Support: Provide evidence and insights to assist garages with incident investigations, safety monitoring, and performance improvement.
• Supplier Liaison: Work with CCTV repair providers to ensure effective service delivery and raise purchase orders where required.
• Incident Response: Be prepared to support serious incidents, occasionally outside normal working hours, ensuring footage is captured and shared promptly.

What We're Looking For

• Experience in a CCTV, security, or transport operations environment.
• Strong knowledge of GDPR, data handling, and confidentiality.
• Proven ability to manage and develop a team.
• Excellent organisational and decision-making skills, with strong attention to detail.
• Flexible and proactive, with the ability to respond calmly to urgent or sensitive situations.
• A positive and professional approach, committed to supporting both colleagues and external stakeholders.

Why Join Go-Ahead London?

• Be part of a central team that plays a key role in keeping London moving safely.
• Lead a growing function with opportunities to shape how CCTV supports our business.
• Gain exposure to high-profile incidents and investigations, making your work both challenging and rewarding.
• Benefit from full training and ongoing development opportunities.

Apply via this link:

Skills Required