Job Description

About the role

At West Northamptonshire Council, we have a well established Central Business Support Team. The team currently supplement our existing Business Support arrangements and work across the entire authority from Adult Social Care to Planning, Education, Transport, Corporate Services, Housing and Communities, and Finance and Benefits.


This is a full time fixed-term contract up until the 31st March 2026, but we are passionate about retaining and developing our staff where we have opportunities to do so.


The role is part-flexible which means that you will likely spend the majority of your week working from one of our office locations, with a couple of days spent working from home. The main base will be at One Angel Square in Northampton, but you may on occasion be asked to work alongside teams in our Towcester and Daventry office locations.


For further information or an informal conversation about the roles, please contact oliver.swales@westnorthants.gov.uk . We are aiming for interviews to take place during early October.


What will you be doing?

The role itself will be very varied and you'll have the opportunity to work with services across the organisation depending upon the demand, and the projects that require support throughout the year. If you like to try new things and are interested in learning more about the different areas of local government, this would be a great fit for you!


Some of the things that you could be getting involved with include:

Assisting with the organisation and planning of major events taking place in West Northants Supplementing existing resource in services such as Home to School Transport and School Admissions during our peak periods Supporting with customer enquiries over the phone, via email and through our MPs and Members Taking notes from meetings and collating actions/decisions Providing support to projects such as the rollout of new hardware or IT equipment Helping services by providing administrative support in the form of data input, maintaining databases, scanning documents, bid writing, booking accommodation/transport Carrying out administrative tasks such as raising purchase orders and setting up contracts on our corporate systems Providing support to the organisation in the event of an emergency by undertaking the role of loggist

About you

We need bright and dedicated individuals, passionate about working towards making a positive difference for their local community. You will be highly organised, capable of managing and prioritising conflicting tasks, and will have a sharp attention to detail.


You will show resilience, teamwork, and the ability to build strong and positive relationships with colleagues at all levels in the authority. You will bring new and innovative ways of working to the table, embrace change and continually evolve, as our new authority evolves.


You may not have experience in an administrative role, or have experience in the public sector, but you will be able to demonstrate your ambition to learn and will be driven by your attitude to deliver an exceptional service. We welcome applicants looking for a new challenge or looking to kickstart their career in local government.

You will need:

A positive, responsive, and adaptable attitude Confidence to work independently An innovative and creative approach to work A team-driven approach to delivery A customer-focussed approach A willingness to learn new skills and work with different service areas Flexibility around where you work as depending on the project assigned, you may be working across our different offices or from home

Your skills will include:

Excellent organisation and time management The ability to manage multiple tasks at a time and prioritise your workload Top-quality customer service Great IT skills and confidence with picking up new systems and software Acting sensitively and with integrity around confidential information

About us

At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.


Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.


Hear more from our Chief Executive, Anna Earnshaw, about

what its like to work at West Northants Council.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner


The following film was created by us to communicate our intentions - watch WNC colleagues explain

what DEI means to us

.



If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

West Northants Council, where careers thrive.

Our benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.