Job Description

Location: Leeds or London
Central Operations is integral to enabling the Bank to deliver its vital mission and is at the heart of delivering essential services to this unique organisation.


We are responsible for creating and maintaining safe, sustainable, and collaborative environments across all our locations. From maintaining, enhancing, and securing the Bank's premises and the infrastructures required to support the Bank's critical functions, to developing and delivering data driven plans which include people, services, assets, locations, systems and technologies to further drive efficiencies and effectiveness, to creating the Bank's sustainability strategy.


Central Operations is integral to enabling the Bank to deliver its vital mission and is at the heart of delivering essential services to this unique organisation.


We are a high performing team that has responsibility for delivering sustainable value for money solutions through strong supplier management and customer service.


This is an exciting area of the Bank which you, alongside other members of the senior leadership team, will play a key role in shaping, to build a strong business management and strategic partnering capability which manages the today and plans for tomorrow, in support of the directorate strategy and business outcomes. Your role will be instrumental in delivering the People outcomes for the directorate, as well as supporting the Executive Directorate across all areas of Central Operations.

Role Overview

We are recruiting for a Stakeholder Engagement Partner to join the Central Operations Directorate at the Bank of England. This forms part of the set of partnering roles established across Central Services, aligning with the People Partner, Data Partner and DGCIO roles in People, Data and Technology respectively.


This is a strategic partnering role which will report directly to the Central Operations Executive Director, with line management responsibility with a minimum of 2 direct reports.


The primary aim of the role is to represent the Central Operations Directorate with all areas of the Bank, to build confidence and establish a 'trusted partner' relationship with the business areas, as well as supporting the Executive Director in effective operational running of the CO-ED Office.


This role has strategic focus, working with and on behalf of the Executive Director in setting goals, identifying opportunities, and allocating resources to achieve long-term success for the directorate. As the Stakeholder Engagement Partner, your role will involve leading and co-ordinating the operation of the directorate to ensure efficiency and productivity


You will also be accountable for leading the business planning, budget preparation and budget management for the directorate. You will work closely with the senior leadership team to ensure business plans align with the bank's overall strategy.


You will be responsible for colleague engagement and support the senior leadership team with recruitment and resource management across the directorate. You, alongside the other members of the senior leadership team, will create an optimally sized function and maintain oversight of the headcount, ensuring it doesn't exceed budget.


The role requires a dynamic individual that can navigate a variety of senior stakeholder relationships both within and external to the directorate. You will also provide strategic and transformational capability to the Executive Director and deputise as appropriate.

Role requirements

Leading the aggregate single strategic view of operational performance, equipping CO ED and COLT with analysis to make prioritisation calls, enabling decision making Working closely with Finance to provide accurate and timely financial information to the CO Executive Director (CO ED) and CO leadership team (COLT). Ensuring that the operational and financial performance for Central Operations is in line with budget targets through budget setting, regular monitoring, and forecasting. Providing strategic oversight and guidance on financial planning and budget management. Leading the directorate's business planning process and 3-year planning horizon, to create a realistic, evidence-based business plan ad KPEs, ensuring alignment with the Central Services strategy Driving clarity on firm set of business planning assumptions that help underpin financial and nn-financial operating needs. Working cross-functionally with the CO Senior Leadership to develop and deliver the business plan and budget. Working closely with the CS business managers to provide insights on business plans. Analysing and monitor key performance indicators to ensure the smooth functioning of operational processes. Provide advice and support for local area needs, connecting them to the right teams in Central Operations in a timely and effective manner. Support Central operations teams with their interactions with the wider Bank, helping to manage demand and focussing on priorities Identify opportunities to advise on solutions early in local area thinking, and steer away from options that are impractical or outside of Bank policy, to secure successful business outcomes. Oversee performance of Central Operations delivery to customers, ensuring progress is reported openly and in a timely manner, and putting in place appropriate metrics to support effective and transparent customer service.

Minimum Criteria

Proven track record in operational roles Expert knowledge of managing large financial budgets within both BAU Operations and Investment delivery settings. Experience in financial analysis and risk management. Adept at executive level communications to governor level, through to individual colleagues. Strong business focus and an excellent ability to manage strategic relationships; understand requirements and expectations and translate these into transformational deliverables with defined success criteria. Open minded, involving others in the formulation of the People strategies and securing buy-in to the way forward. Experience in managing involvement in complex delivery programs alongside operational accountabilities. Proven ability to lead high performing teams and deliver business outcomes. Act as a role model demonstrating positive leadership, people management skills and employee engagements. Advanced stakeholder management skills with the ability to contribute to and challenge proposed outcomes to support effective decision making. Strong influencing skills, including credibility at the highest levels. The ability to establish credibility and maintain positive relationships with stakeholders and operational contacts to deliver the right business outcomes. Ability to challenge information and reports, to support the EDs and DG make effective decisions. Experience in a business manager or related financial or operational role within a complex organisation. Proven ability in creating and implementing complex business plans, with the ability to think strategically and synthesise information from the relevant business areas and sources,

provide accurate reporting, and to join up thinking across teams and areas.
Forward thinking, to identify risks and potential issues before they happen, to take appropriate action. Ability to present information to a variety of junior and senior stakeholders. Track record of being able to work independently and influence others without direct management. Excellent time management and organisational skills and able to cope with pressure and fast paced situations.

Desirable Criteria

Financial sector and/or operational background. Proficiency in MI & reporting, utilising data to drive strategic decision-making. Experience in developing and implementing data and analytical strategies. Proficiency in MI & reporting, utilising data to drive strategic decision-making. Strong facilitation skills, including conflict resolution and negotiation. Use of CRM or stakeholder mapping tools. Understanding of public sector procurement, commissioning or supply chain engagement

This is a people management role. You will be responsible for day to day management of the team and for defining roles and responsibilities. You will develop your team through sharing information effectively, coaching and communicating a clear vision to ensure that your staff are productive, engaged and motivated to deliver the area's aims. This will include setting clear goals and smart stretching objectives that are aligned to those of the team, division and directorate. You will also be responsible for managing all staff-related matters that may arise including performance, absence and sickness.

Number of direct reports: 1

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Our Approach to Inclusion

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.


At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.


We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.


For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.


Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.

Salary and Benefits Information

We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.


This role offers a salary of Leeds: 76,240 - 85,770 and London: 84,720 - 95,310. In addition, we also offer a comprehensive benefits package as detailed below:


Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time. A discretionary performance award based on a current award pool. An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days' annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection.

National Security Vetting Process

Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice .


The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.

The Application Process

Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully.

All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.


The assessment process will comprise of two interview stages.


This role closes on 6 June 2025

Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.