Job Description

Hoxton Health Centre Director

Job Title: Centre Director (CD)

Location: St Leonards, Hoxton, London

Reports to: Chairs of the Management Committee

Salary: 45,000 - 50,000 (depending on experience) FTE for 3 days per week plus pension contribution

Hours: 21 hours per week

About Us

Hoxton Health was established over 30 years ago to provide low-cost alternative health treatments for older people and those with complex needs. We fundraise to subsidise these treatments, offering lower costs to older patients. Our team consists of independent practitioners delivering various treatments throughout the week, two other part-time office staff, and a team of volunteers who run the reception. To ensure efficient clinic operations, it is vital that our booking system remains accurate, patients are reminded of their appointments, and practitioners are aware of their schedules and paid accordingly.

About the role

The Centre Director (CD) is responsible for the management of all aspects of the organisation's operations and development - internally and externally. This includes finance and fundraising, staff management, monitoring and evaluation, development of new projects, and partnership engagement with other agencies. The clinic is small but busy, with varied days and experiences. It is run by a dedicated core team of staff and volunteers. We foster a friendly and supportive environment for both our patients and team members. Leadership, guidance and inspiration for this must start with the Centre Director's work and influence.

1. Governance

Convene and attend all Management Committee meetings and ensure accurate records of proceedings and decisions are maintained Ensure compliance with charity law, company law, and other relevant legislation. Provide quarterly reports on performance indicators, income streams, and financial statements to the Management Committee Advise the Management Committee on any proposed policy or funding changes. Prepare the Annual Report, convene the Annual General Meeting, assist in the recruitment of new committee members, and arrange induction/training sessions. Ensure that effective records are maintained for monitoring and evaluation purposes. Produce timely and accurate monitoring and evaluation reports as required by Management Committee and funders. Ensure compliance with internal and external policies, including staff background checks, risk assessment, health and safety, HR, and financial policies.

2. Finance and Fundraising

Strong understanding of the hybrid business model and ability to propose business development and strategy. Identify opportunities, prepare submissions, applications, and reports for grants and other funding from statutory, voluntary, charitable, and trust organisations. Negotiate with statutory and voluntary bodies on service agreements and other funding, including regular meetings with commissioners. Work closely with the Management Committee and the head of finance in budget preparation, including remuneration of therapists and staff. Oversee, through the Head of Finance, the day-to-day financial management, processing of invoices, payments, salaries, and updates to the accounting system. Manage individual project budgets.

3. Development, Outreach, and Partnership Working

Leading communication, networking and PR activity, including handling press enquiries and public speaking Identifying and developing strategic partnerships with community, voluntary and statutory agencies Strong understanding of the current operating model and ability to identify and implement appropriate developments Supporting research work conducted at Hoxton Health

4. Personnel Management

Oversee recruitment, induction, disciplinary, and grievance procedures. Arrange coverage for roles such as accounts, social media, and print design as needed. Organise staff training and development as appropriate Facilitate communication between staff, practitioners, volunteers, and the Management Committee. Supervise and guide the work of the Head of Finance and Clinic Administrator, holding quarterly 1-to-1 review meetings. Organise staff meetings with the Head of Finance and CA to evaluate needs and improve services.

5. Management of the Clinic

Have overall responsibility for the delivery of the clinic service Through the Clinic Administrator oversee the day-to-day running of the centre Assess requirements for therapies and with the CA recruit therapists accordingly. Conduct biannual meetings with therapists to evaluate the centre's needs, working systems, and service provision. Support training and development opportunities for therapists as appropriate

6. Equal Opportunities

Ensure HH complies with Equal Opportunities legislation and policies, applying them to staff, volunteers, service users, and the Management Committee.

7. Other General Responsibilities

Perform any other reasonable duties as required by the Management Committee.

Person Specification

Essential Criteria:

Proven successful experience in leadership and management preferably within the voluntary, charitable or healthcare sector. Strong financial management skills, including budgeting, fundraising, and grant applications. Experience in working with statutory and voluntary bodies and knowledge of governance and regulatory compliance for charities. Proven strength in working independently and successfully managing multiple priorities. Enthusiasm and commitment to the future development of Hoxton Health Excellent written and verbal communication skill; including inter-personal relationships, report writing and public speaking. Experience in project development and monitoring & evaluation. Commitment to equal opportunities and diversity.

Desirable Criteria:

Knowledge of/interest in complementary therapies and healthcare settings. Experience in marketing, PR, or communications. Experience in managing volunteers and community engagement. Relevant qualifications in management, healthcare, or finance.

Application

Please email lizh@hoxtonhealth.org with your CV,

and a covering letter letting us know why you are interested in the role, and addressing all the points in the Person Specification.

Interviews

Interviews will be on Wednesday 25 February.

Please indicate on your application your availability on that day

Job Types: Part-time, Permanent

Pay: 45,000.00-50,000.00 per year

Expected hours: 21 per week

Benefits:

Company pension
Application question(s):

Please ensure you have addressed all the points in the Person Specification in your covering letter
Work Location: In person