Job Description

About Us:

We are a growing wellness, medical & aesthetic centre committed to delivering exceptional standards of care and service across both holistic therapies and clinical treatments. Our offerings range from float therapy, IV drip therapy, massage, and red light therapy to other hollistic medical health optimisation services. We pride ourselves on providing a seamless, premium, and results-driven experience for every client.

The Role:

We are seeking an outstanding

Centre Manager

to lead our facility with confidence, precision, and integrity. This is not a routine management role -- we are looking for a

high-calibre professional

who brings strategic oversight, operational excellence, and a passion for delivering exceptional client care in both the wellness and clinical spheres.

You will be responsible for the

end-to-end management of the clinic

, ensuring it operates to the highest standards in terms of patient safety, staff performance, service delivery, and regulatory compliance. This dual-focused position requires someone with extensive experience in

regulated medical environments

-- ideally with direct involvement in

CQC compliance

, clinical governance, and healthcare operations -- as well as a refined understanding of

luxury wellness service delivery

.

As the bridge between clinical and non-clinical teams, you'll lead the business from the front, making key decisions daily that affect patient outcomes, team culture, service reputation, and overall profitability.

Your key responsibilities will include:

Full operational and strategic management of both the medical and wellness aspects of the business Leadership of multidisciplinary teams, including medical professionals (e.g. nurses, doctors), wellness practitioners, therapists, and front-of-house staff Oversight of CQC compliance and governance, ensuring standards are continuously met and exceeded -- including responsibility for audits, inspections, risk registers, and quality assurance processes Implementing, reviewing, and enforcing clinical protocols, safeguarding policies, and infection control standards Managing clinical scheduling, practitioner performance, incident reporting, and patient feedback pathways Financial responsibility for the clinic, including forecasting, cost control, KPI analysis, and investor/stakeholder reporting Training, mentoring, and motivating staff to maintain a culture of continuous improvement and excellence Working collaboratively with clinical directors or supervising GPs to ensure safe and compliant delivery of treatments Implementing technology solutions and practice management systems to streamline operations and enhance the patient journey Working cross-functionally with marketing and senior leadership to support business growth, brand positioning, and service development
This is a role for a

natural leader with medical and wellness industry expertise

, capable of balancing empathy and professionalism, process and people, compliance and innovation.

Job Type: Full-time

Pay: 38,000.00-42,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Employee discount Store discount
Schedule:

Weekend availability
Ability to commute/relocate:

Leamington Spa CV32 4HN: reliably commute or plan to relocate before starting work (required)
Experience:

clinic manager: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person